Specialist Ii Global Training

Training Coordinator

At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re passionate about the work we do, because together, we have a broad impact on our world.

Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We’re growing fast, and that’s where you come in. Come join our team.

More information about NSF International can be found at nsf.org.

Description

To further ensure and grow our Health Sciences business, we are currently looking for a Training Coordinator, Global Training. In this role, you will join our team in the coordination and delivery of NSF’s successful Pharmaceutical Training program.

**What you will be doing**:
As Training Coordinator, you will report to the Pharmaceutical Business Lead, Global Training and your responsibilities will include but are not limited to:

- Act as the customer service point of contact for the Pharmaceutical training programme and triage enquiries as required
- Work with the Pharmaceutical Business Lead to develop the content of the Annual Public Training Schedule and delivering assigned courses to meet business revenue targets, whilst managing costs
- Coordinate the end to end process for the delivery of all assigned training courses to defined schedules, i.e. securing venues where appropriate, scheduling NSF expert trainers, creating courses within the event management and learning management systems, monitoring course bookings, preparing course material, liaising with Clients/learners, managing payments and invoicing and managing course feedback
- Work with Subject Matter Experts to develop all course materials; complete all requested course updates and design of material content; upload course content into course library and onto the LMS.
- Carry out course enrolments of all learners in the training LMS and ensure learners are aware of any pre-requisite training and manage any learner queries
- Arrange and manage logistics and support for virtual classrooms; partner with third party moderation services when required
- Provide post-course follow-up to all delegates, partners, tutors and management as required
- Data reporting on all courses and events and work with the Business Lead to identify new course opportunities
- Assist with marketing efforts to ensure all training courses are listed on the NSF website correctly and that marketing materials are kept up to date

Qualifications
- No bachelor’s degree is required. A qualification in Learning and Development and/or instructional design is desirable
- Previous experience with a client-facing role is required, desirably in a training capacity or event management
- Good MS PowerPoint skills in developing training material content
- Experience with using a learning management system (LMS) and virtual training platform Zoom
- Strong communicator both oral and written
- Ability to interact with external clients, partners and vendors
- Prioritize work, work independently and stress resistant
- Excellent time management and organizational skills
- Demonstrated commitment to client service
- Continuous improvement mindset

**What NSF can offer you**:
This position provides you with the opportunity to coordinate and build on the highly successful NSF Pharmaceutical Training programme, working with clients, partners and colleagues on a daily basis.

If working in an environment that promotes creativity, teamwork, close collaboration and importantly mitigates risk to human health, then NSF can offer you the chance to make a difference. With its commitment to diversity and gender equality, let NSF help you to build your career aspirations in a multi-cultural setting where everyone’s voice is heard.

The training team enjoys a global yet highly collaborative team who work in an open and appreciative team culture, in either a remote or hybrid working environment.

Work Classification: Cloud

Job: General Administration

Primary Location: GB-GB-Kirkbymoorside, York

Schedule: Full-time

Requisition Title:Specialist II Global Training

Job Number:HLS1451