Planner / Scheduler

**Calor currently have a vacancy for a full time permanent Planner / Scheduler based in our Bulk Delivery office in Belfast.
**Main Responsibilities**:

- Plan efficient and structured Bulk delivery schedules using our digital logistics tools in order to maximise cost efficiencies
- Identify issues and providing problem solving solutions, implementing solutions and evaluating their effectiveness.
- Manage Bulk Gas orders in line with our customer demands
- Monitor failed deliveries to proactively prevent future instances
- Ensure customer data is accurate and up-to-date
- When required manage driver rota’s and schedules in accordance with Driver Hours & Working Time directive
- Support other scheduling areas when required and other functions within the department as part of a multi-functional team environment.
- Carry out trip reconciliation with a high level attention to detail and action discrepancies in a timely manner.
- Communicate effectively with customers, drivers and other key members/departments
- On-call duties to be carried out on a rotational basis
- Available to answer calls on all lines as part of a multi-functional team environment.
- Dealing with customer queries and placing Bulk Orders over the telephone.
- Be willing to take part in project work either departmental or cross functional
- Complete departmental reporting as and when required.

Reporting to the Bulk Scheduling Manager, this role will be based in Calor Gas, Airport Road West, Belfast.

It is a full time role and will require occasional week end work.

An additional on call allowance is also payable.

**Main Responsibilities**:

- Plan efficient and structured Bulk delivery schedules using our digital logistics tools in order to maximise cost efficiencies
- Manage Bulk Gas orders in line with our customer demands
- Monitor failed deliveries to proactively prevent future instances
- Ensure customer data is accurate and up-to-date
- When required manage driver rota’s and schedules in accordance with Driver Hours & Working Time directive
- Provide support for other scheduling areas when required and other functions within the department as part of a multi-functional team environment.
- High level attention to detail when complete trip reconciliation and action discrepancies.
- Communicate effectively with drivers and other key members/departments
- On-call duties to be carried out on a rotational basis
- Available to answer calls on all lines as part of a multi-functional team environment.
- Dealing with customer queries and placing Bulk Orders over the telephone.
- Take part in improvement projects when required.

**Requirements**:

- Proven track record of delivering excellent customer service
- Minimum of 5 GCSE two of which must be Maths & English Grade C or above (or equivalent)
- must have a minimum two years scheduling/planning experience in a busy logistics/transport environment
- Knowledge of Driver Hours and Working Time Directive Regulations
- Proficient in the use of the Microsoft Office Suite, to include Word, Outlook and Excel
- Experience with working to targets (both personal and team targets)
- Proven track record at delivering results in a timely and professional manner
- Excellent communication skills, both verbal and written
- Strong attention to detail
- A strong team player with a can do attitude
- Ability to work under pressure and multi task within a busy logistics/transport environment
- Can work using own initiative and have a logical and methodical approach to work
- Have a sound geographical knowledge of NI/ROI
- Experience using Business Central and CRM is a distinct advantage but not essential
- Previous experience in the use of scheduling software would be an advantage but not essential

**Benefits**

Apart from competitive remuneration and on call allowance payment, we offer subsidized canteen, free parking, free company events, career & training opportunities.

Calor is a leading supplier and distributor of LPG (Liquefied Petroleum Gas) in Ireland. With over 80 years’ experience in the gas business, we pride ourselves on our unmatched expertise in the safe supply of butane and propane to our customers. We design and implement bulk and cylinder energy solutions for residential, industrial and commercial customers who want to enjoy everything that this exceptional energy source has to offer, but aren’t on the natural gas pipeline.

As the leading distributor of LPG on the island of Ireland, Calor can also offer the reassuring security of a fuel supply; 25% of our LPG is sourced from the Whitegate Refinery in Co. Cork, with the remainder sourced within Europe. The company employs over 310 employees across eight sites in Ireland and a further 200 indirectly. Calor is wholly owned by SHV Energy, the largest dedicated global LPG distributor in the market, providing thousands of business and homes across the island of Ireland with their energy needs. SHV Energy operates in 27 countries and supplie