Customer Service Advisor
2 weeks ago
**Role** We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key Responsibilities** Deal with inbound calls from residents and/or social housing provider in relation to repair works; including raising new jobs, appointments scheduling and existing works updates. Adhere to call handling procedures, Axis policies and operation processes in order to ensure "First Class" service is delivered at all times. Use IT systems to raise new repairs, book in and rearrange appointments for customers and/or clients whilst on the phone. Liaise with clients, Axis operatives, managers, staff and sub-contractors in order to provide updates to works and resolving repairs issues. **Requirements**: - Previous experience in call centre environment, dealing with high volumes of calls (desirable) - First time customer service face to face, via the phone or writing - Excellent communication skills - Ability to prioritize tasks **Other Key Information** - Working hours 8am-5pm Monday-Friday **Benefits** - 22 days annual leave which increases with length of service - Pension - Perkbox rewards - Long service rewards - Volunteering days **About Us** Axis has experienced continual growth since it’s establishment in 1986, we’re not aiming to be the biggest service provider, however we do intend to be the best. We work with some of the UK’s largest building owners, landlords, facility managers to providestrategic building repairs, planned maintenance and improvement across all property sectors. We are a value led business, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. We are proud to be an equal opportunity workplace and embrace diversity aboveall.
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Customer Service Advisor
6 days ago
Stratford, United Kingdom Axis Full time**Role** We have an opportunity for a Customer Service Advisor to join our team in Stratford. Within this role, you will provide clients and customers with excellent, first time resolution service across multiple channels. **Key Responsibilities** - Deal with inbound calls from residents and/or social housing provider in relation to repair works; including...
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Customer Service Advisor
2 weeks ago
Stratford, United Kingdom National Express Full time**Join us on the Journey...** National Express Group is a leading public transport operator with bus, coach and rail services in the UK, Continental Europe, North Africa, North America and the Middle East. Passengers made 939 million journeys on our services in 2019. Our aim; to provide excellence in all that we do for National Express customers and keep...
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Customer Service Advisor
2 weeks ago
Stony Stratford, United Kingdom GLL Full timeGLL is looking for a Customer Service Advisor at Better Gym East Village, Stratford. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks through...
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Customer Service Advisor
2 weeks ago
Stratford-upon-Avon, United Kingdom Barclays Full time**Customer Service Advisor** **Stratford Upon Avon** **£23,300 per annum** **Rotating between 7am-11pm Monday to Sunday** As a Barclays Customer Service Advisor, you will be accountable for serving the more complex needs of our customers and clients with a focus on achieving the best outcomes for them. For this role, you must have compassion and a desire...
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Customer Advisor
1 week ago
Stratford, United Kingdom Dove & Hawk Full time**Customer Advisor - Stratford (Hybrid) - £28,000 to £31,000 Dependant on Experience** My client, a successful Residential Management firm specialising in Build-to-Rent and Student Accommodation across London, are currently seeking Customer Advisor to join their Customer Hub team in the vibrant office in Stratford. This is an excellent opportunity to...
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Customer Service Advisor
2 weeks ago
Stratford-upon-Avon, United Kingdom Avery Healthcare Full time**About The Role**: **Scholars Mews Care Home** located in **Stratford-Upon-Avon **is currently recruiting for an enthusiastic, sales-orientated team player to join us as **Customer Service Advisor. **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of...
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Customer Service/Sales Advisor
2 weeks ago
Stratford-upon-Avon, United Kingdom Alma Personnel Full timeAlma Personnel are pleased to be working in partnership with their Stratford Upon Avon based client to recruit for a Customer Service/Sales Advisor. This is a full time, permanent role. This role would suit someone who is confident, outgoing, and approachable. You will be completing sales over the telephone so you must be comfortable with this. Main duties...
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Customer Service/Sales Advisor
3 days ago
Stratford-upon-Avon, United Kingdom Alma Personnel Full timeAlma Personnel are pleased to be working in partnership with their Stratford Upon Avon based client to recruit for a Customer Service/Sales Advisor. This is a full time, permanent role. This role would suit someone who is confident, outgoing, and approachable. You will be completing sales over the telephone so you must be comfortable with this. Main duties...
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Customer Service Advisor Work From Home
2 weeks ago
Stratford-upon-Avon, United Kingdom Back 2 Work Complete Training Full timeCustomer Service Advisor Work From Home Back 2 Work Complete TrainingStratford-upon-Avon, Warwickshire, CV37£23809/annumFull timeNEWREMOTE We're recruiting for Customer Service Advisors to work fully from home, earning £23,809.50 per year. In this role, you'll be part of a friendly, supportive team helping customers with their queries to deliver excellent...
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Stony Stratford, United Kingdom Group 1 Automotive Full timeA leading automotive group is seeking a Service Advisor to join their team in Stony Stratford. You will be the primary contact for customers, ensuring they receive exceptional service during vehicle maintenance and repairs. The ideal candidate will possess strong communication skills and experience in customer service. As part of a supportive environment,...