Batch Processing

Overview:
Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career.

At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day.

Are you in? Read on for more details about this particular role.

**Purpose of Position (Summary)**

The Inspector is responsible for the full inspection of all garments/items to ensure they are fit for purpose. The role is to search out repairs, condition code, and record wash information onto SAP. The correct processing of clean kit is the standard we expect to contribute to the overall MSA customer experience. Working alongside your other service colleagues, so that collectively the laundry is returned back to brigades within the agreed 7 day turnaround objective.

A successful Inspector within batch processing will strive to get it right first time, be positive in their approach towards others, remain professional and respectful at all times, plus, contribute to MSA’s culture that upholds the core behavior values.

Tasks will be performed in a safe environment, actively participating into MSA’s safety values and culture. The expectation is for all associates to adhere to all of MSA’s safety requirements at all times.

**Position Title: Wash/Dry Position**

Department : Service

Location: Yate Service Centre

Pay: £12.71 per hour plus 17.5% shift Allowance

Shift/Hours: 1st shift - 6.00 A.M. - 2.00 P.M. Monday - Friday
2nd shift - 2.00 P.M. - 10.00 P.M. Monday - Friday

**Responsibilities**:

- Find batch (or create) to record wash and inspection details on SAP
- Read the customer information that you need to follow or be aware of.
- Thoroughly inspect the garment or item using the method you have been taught.
- Load relevant wash detail and any repairs found onto Prima.
- Tag any repairs found and produce a repair ticket for the garment/ item.
- Separate repairs from non repairs and ensure you have a system in place
- Add an inspection tag, initialing and dating once you are happy to sign off as fit for purpose. Condition code and complete garments without repairs.
- Add repair garments to relevant trolley awaiting move to sewing area
- Complete and sign all necessary paperwork needed within the process
- Completed garments added to relevant trolley awaiting move to dispatch area
- Understand the 7 day turnaround process goal and the day order of work
- Always escalate issues that prevent you from achieving the 7 day turnaround goal to a supervisor
- Be prepared to move sections and complete other work when needed, that you have been trained on to increase productivity or efficiency.
- Take part in a weekly housekeeping check /tidy up/ and cleaning exercise in your work area
- Ensure desks are clutter free and clean
- Ensure all equipment used is according to the training given and the specific requirements of the machines being used.
- Complete “Near Hits” for all unsafe acts, resolving if you can, and escalate to the supervisor**
KPI’s**
- Mistakes or errors picked up throughout the process by another team
- Maximum of 8 errors a month on tracked sheet
- Customer complaints
- A minimum of one near hit a month

Qualifications:
**Experience (required)**:

- Attention to detail /Accuracy
- Decision Making
- Correctly updating tickets, paperwork and Prima
- Manual Handling of laundry bags
- Ability to work under pressure, and understanding the order of priority
- Strong communication skills within peer group
- Acts as a role model
- Confident using a PC

**Experience (preferred)**:

- Experience in similar environment