Fsc Membership Officer

**FSC Membership Officer**:
**Title**: FSC Membership Officer

**Status**: 80% position with flexibility around preferred working pattern.

**Employed by**: Global Fund for Children

**Reports to**: FSC Executive Director

**Location**:UK based. Hybrid working between home and the GFC UK office in Central London.

**Salary**: Up to £50,000 per annum, pro rata, dependent on experience.

**Benefits**:See information below

**Global Fund for Children**

Global Fund for Children partners to build a world where all youth are safe, strong, and valued. We pursue this mission by investing in innovative, locally led organizations, helping them deepen their impact and build their capacity for social change.

**Funder Safeguarding Collaborative**
The Funder Safeguarding Collaborative (FSC) is committed to building a world where safety and wellbeing are at the heart of every organisation. We are a thriving network of grant-making organisations who are driving action within their own organisations and the organisations they fund in order to create cultures and practices that keep people safe.

FSC achieves change through three mutually reinforcing strategies. We generate new knowledge and evidence about safeguarding in grant-making to improve the impact of funder practices. We then share this knowledge through creating spaces for dialogue, reflection and learning to increase awareness and commitment to safeguarding among funders. Finally, provide specialist technical support to funders to help them implement safeguarding effectively and will work with others to ensure access to high quality safeguarding support for grantee partners.

Our work is underpinned by our four core values:

- **Champion Safety**: We believe that everyone has the right to be safe and a duty to take action to prevent harm and promote the wellbeing of others.
- **Promote Continuous Learning**: We acknowledge what we don't know, value the knowledge that diverse voices bring, and commit to continually learning, adapting, and then learning some more.
- ** Build Trusting Relationships**: We cultivate relationships based on mutual trust and respect, creating inclusive spaces where individuals feel safe to ask questions, learn from mistakes, and improve their practices.
- **Challenge Power Imbalances**: We actively identify and challenge power imbalances and structural inequalities that get in the way of building safer organisations.

The FSC is nested within Global Fund for Children who provide administrative support and technical expertise to develop and grow the Collaborative.

**Position Summary**
The Membership officer will play a key role in ensuring a smooth and successful membership journey for FSC members. This role will be responsible for the oversight and coordination of member activities and events. The role will also contribute to a culture of continual learning through gathering and analysing member feedback and implementing changes as part of FSC's Monitoring, Evaluation and Learning Framework.

**Member Recruitment**:

- Design and implement strategies to enhance member acquisition, proactively recruiting new members in line with FSC's strategic goals.
- Represent FSC at industry events and oversee external communication across various platforms, including social media.
- Meet with prospective members and present FSC membership and services, highlighting the value of membership.

**Member Management**:

- Conduct an analysis of the FSC member journey, identifying and implementing strategies to enhance the member experience and promote engagement.
- Onboard new members and provide ongoing support to help members register, navigate and engage with FSC resources and forums.
- Provide exemplary service to members, cultivating strong relationships and addressing inquiries or concerns, and supporting the FSC team to do the same.
- Oversee the membership renewal process, including managing the request and payment of membership fees.
- Conduct a segmentation of existing membership, identifying ways to tailor the member offer based on the needs of different members.
- Coordinate FSC membership offerings across regions, working closely with the FSC team to plan, execute and manage member events.
- Develop and implement a member communications strategy, including coordinating the member newsletter, maintaining up to date mailing lists and proactively promoting FSC events and training.

**Data Management, Reporting and Learning**:

- Support the development of and maintain accurate member database records.
- Introduce effective membership management systems which permit greater analysis and more time-efficient management of member records.
- Utilize CRM systems to monitor member activities and trends, producing detailed reports for the FSC team, ED and Steering Committee.
- Coordinate and oversee the gathering and documenting of feedback from members as part of FSC's monitoring, evaluation and learning framework.
- Collate and analyse data, present