Customer Assistant-christmas-early Mornng-tolworth

3 days ago

Surbiton, United Kingdom Marks & Spencer Full time

**Working Hours**

**Sunday 11:30-18:00**
**Friday 04:00am-10:30am**
**Saturday 04:00am-10:30am**

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

  • Customer Assistant-christmas- Foods-tolworth

    3 days ago

    Surbiton, United Kingdom Marks & Spencer Full time

    Customer Assistant Christmas position from the 4th to the 24th of December. 18 hours per week. work pattern Sunday 11;30am-6pm Wednesday 6pm-10pm Friday 2pm-6pm Saturday 2pm-6pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...

  • Trainee Bus Driver

    2 weeks ago

    Surbiton, United Kingdom First Bus London Full time

    Situated in the heart of South West London, **Tolworth Bus Garage** has been a key part of the capital's transport network for decades. Located just off the A3 and serving areas such as Kingston, Surbiton, Chessington, and Epsom, it's a vital depot for connecting communities and keeping London moving. The garage is known for its friendly, tight-knit team and...

  • Customer Assistant-christmas-early Shift-tolworth

    3 days ago

    Surbiton, United Kingdom Marks & Spencer Full time

    **Customer Assistant X-mas position from the 11th to the 24th of December. 18hours per week** **Work pattern** **Sunday 6am-12:30pm** **Friday 6am-12:30pm** **Saturday 6am-12:30pmPurpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open...

  • Customer Assistant-christmas-night Shift-tolworth

    5 days ago

    Surbiton, United Kingdom M&S Full time

    **Summary** Temporary Christmas night shift position, 37.5 hours per week Work pattern monday 10-6am tuesday 10-6am thursday 10-6am friday 10-6am saturday 10-6am **All the details** Temporary Christmas night shift position, 37.5 hours per week Work pattern monday 10-6am tuesday 10-6am thursday 10-6am friday 10-6am saturday 10-6am **Purpose** To...

  • Customer Assistant-christmas-night Shift-tolworth

    3 days ago

    Surbiton, United Kingdom Marks & Spencer Full time

    Customer Assistant Christmas thought the night position from the 4th to the 24th of December. 18 hours per week. work pattern Monday 10:30pm-5am Thursday 10:30-5am Saturday 4:30pm-11pm Salary £11.45 per hour plus £3.00 per hour worked between 22:00 and 06:00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before...

  • Sales Assistant

    24 hours ago

    Surbiton, United Kingdom V & M Tolworth Ltd Full time

    We have a fantastic opportunity for Sales Assistant to join our Tolworth Team. V&M is a multi-channel business hub in the growing vape industry. We want to shape and professionalise the industry in the UK whilst extending and establishing our own retail and e-commerce outlets. We have 14 stores in the UK and in a time where retail is struggling, we continue...

  • Customer Assistant-christmas-nights-tolworth

    3 days ago

    Surbiton, United Kingdom Marks & Spencer Full time

    Working Hours: - Wednesday 10:30pm-5am Thursday 10:30pm-5am Saturday 1030:pm-5am **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...

  • Customer Assistant-christmas-evenings-tolworth

    3 days ago

    Surbiton, United Kingdom Marks & Spencer Full time

    Working Hours Sunday 6pm-10pm Wednesday 6pm-10pm Friday 6pm-10pm Saturday 3.30pm-10pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’...

  • Purchase Ledger

    3 days ago

    Surbiton, United Kingdom Page Personnel Finance Full time

    Permanent full time Purchase Ledger vacancy paying up to £31,500 5 days a week working in the office in Tolworth/Surbiton (no hybrid working) 8.30-4.30pm Free parking on residential streets nearby **Client Details** Permanent full time Purchase Ledger vacancy paying up to £31,500 5 days a week working in the office in Tolworth/Surbiton (no hybrid...

  • Customer Assistant-6am Start

    23 hours ago

    Surbiton, United Kingdom Marks & Spencer Full time

    Customer Assistant 19.5 hours per week. Early morning Work pattern Sunday 6am 10am Thursday & Friday 6am 10am Saturday 6am 14:00pm **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and...