Finance Officer

£13.41- per hour- 2 Brassey Street, Birkenhead, CH41 8DA, Birkenhead, CH41 8DA, CH418DA**Role**:
Wirral Council: Job Role Descriptor
Job Role:
Finance Administrator
Service:
Children’s Services - Commissioning
Reports to:
Business Support Manager
No of Subordinates:
0
HR USE ONLY
Job Role Ref:
C&C0032G(B)
Job Family:
Commissioning & Commercial
Grade:
Band F
JOB ROLE PURPOSE
Responsible for providing financial and administrative services which support the Fostering team’s operations, and which meet local and statutory reporting requirements.
KEY TASKS
1. Work autonomously and oversee and administer the day-to-day finances of the Fostering placements team, special guardianship and adoption allowance ensuring approvals, policies, procedures and systems are complied with.
2. Process all invoices, payments and receipts, including cheques, BACS etc. and input transactions onto the Company’s Accountancy System.
3. Undertake the monthly reconciliation of bank statements, credit card and petty cash accounts.
4. Update live real time financial information on all placements, and fostering services delivered.
5. Input, extract and manipulate financial data in relation to receipts and payments, including the production of reports to ensure that regulations and procedures are followed correctly.
6. Monitor and provide a regular analysis of the services outstanding debt and to take action to reduce and minimise this where possible.
7. Provide inbound and outbound contact with customers in response to more complex enquiries and advise on financial and administrative processes and deal with complaints within the complaint’s procedure.
8. Ensure documents are processed in accordance with the Council’s retention and destruction policies for both manual and electronic systems e.g. scanning, filing etc.
9. Ensure all relevant legislation, policy and procedures and any associated documentation are complied with.
10. Contribute to the development of systems and processes to meet organisational needs and to ensure the high quality of information held.
11. Complete financial audits of all special guardians and adoption allowances yearly.
KEY RESPONSIBILITIES
People
Provide advice and guidance both to colleagues, customers including providers on services, policies and processes including non-routine enquiries to ensure that correct procedures are being applied.
Provide and promote a customer focused service.
Develop constructive working relationships with colleagues and customers including providers. Liaise with customers proactively.
Financial
Undertake a range of financial management processes, including processing orders, payments and invoicing, petty cash, resolving non-standard issues, reconciling accounts and handling cash.
Responsible for ensuring accuracy of information and payments that impact on budgets or financial controls.
Calculating and processing financial transactional data on business support systems.
Be proactive to minimise outstanding debt to the Council. This includes liaising with providers to discuss debt recovery.
Ensure the development of new customer accounts are aligned to existing ones and oversee the migration of all accounts into one system.
Strategic
Contribute to the development and improvement of business support / systems by sharing ideas, identifying problems and offering possible resolutions.
Responsible for amending financial guidelines for use in commissioning in line with any changes in policy and for documenting financial procedures and business processes.
Ensure that business transactions are timely and accurate and comply with the Council's policies and procedures and legislative requirements.
Develop new systems that require ongoing growth to meet the demands of an increasing customer base.
Resources
Regularly operate and maintain business support systems (electronic and manual).
Routinely produce reports and process personal and confidential data.
Work to well-defined standard business processes to analyse information and perform more complex tasks.
Ensure all aspects of work is delivered in compliance with legislative requirements, policies and protocols.
Ongoing development of new customer accounts.
Planning and Organising
Ensure workloads are prioritised and deadlines achieved within agreed performance targets.
Work to deadlines, weekly, monthly and annual.
When providing information or investigating an enquiry ensure that deadlines are met to enable others to progress the outcomes.
Decision Making
Resolve subsequent issues arising from own work and support other colleagues within the team.
May escalate complex problems to more senior staff.

EXPERIENCE, QUALIFICATIONS, KNOWLEDGE AND SKILLS Essential Criteria
Qualifications:

- Excellent literacy and numeracy skills to NVQ Level 3 or equivalent.

Knowledge and Skills:

- Excellent interpersonal and communication skills.
- Demonstrate a comprehensive understanding of transactional and business support processing procedures.
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