Large Loss Senior Technical Claims Handler
2 weeks ago
**Job Title**: Senior Technical Claims Handler 8.2
**Location**:UK- Remote
Salary £35 - 40k plus great benefits
**Overview**:
- Senior Technical Claims Handler working within our Large Loss Team.
- Pro-actively handle a portfolio of motor claims consisting of mainly high value bodily injury with a value upto £250,000.
- Working within a team and being a central referral point for technical issues, advising on strategy, tactics and key developments.
Assist in targeted reviews to ensure best practice and best outcomes
**Responsibilities**:
**Key Responsibilities**:
- Managing claims caseload, in accordance with the Group philosophy, claims handling procedures and service levels.
- Controlling claim cost by achieving most economical settlement, through good use of liability and quantum arguments and effective negotiation
- Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis and handled in a timely manner aligned to SLAs &/or any Court timetable.
- Attendance at Trials and conferences with Counsel where appropriate.
- Adherence to and engagement with Reinsurers and all associated Large Loss procedures.
- Full adherence to authority limits
- Developing and maintaining effective relationships with colleagues and business partners.
- Undertaking general claims tasks, as required.
- Adhering to agreed personal authority limits, referring to line manager/Large Loss Team for authorisation where activity exceeds such limits.
- Ensuring compliance with all regulatory requirements (including Consumer Duty principles).
- Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis.
- Act as a technical referral point within team and through the business, to ensure technical queries and referrals are managed within SLA’s
- Pro-actively managing personal training and development requirements.
- Undertaking general claims tasks, as required.
- Where applicable, to adhere to Company processes with regard to FCA compliance and Consumer Duty
- Where applicable, to ensure that GDPR, FCA, Consumer Duty and other regulatory requirements are met.
**Qualifications**:
- Strong and current working knowledge of personal injury claims with a handling experience in serious injury of at least 5 years.
- Good knowledge of medical disciplines required in investigating personal injury claims at all levels of severity.
- Knowledge of current, relevant Case Law
- Ensuring compliance with all regulatory requirements (including ‘treating customers fairly)
- Strong customer service and communication skills
- Ability to manage and prioritise own workloads
- Good communicator and the ability to coach and support colleagues on technical topics
- Willingness to develop self and new skills
- Ability to work with flexibility in a proactive claims environment
- Good market knowledge
- Good commercial awareness
**Job Types**: Full-time, Permanent
**Salary**: £35,000.00-£40,000.00 per year
Schedule:
- Monday to Friday
Work Location: Remote
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