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Front of House Receptionist Llandarcy Academy of

2 weeks ago

Neath, United Kingdom Llandarcy Park Full time

To be the primary point of contact between Llandarcy Park and its customers dealing efficiently with customer enquiries and providing an exceptional and responsive service.

Principal responsibilities include dealing directly with inbound calls from new and existing customers and listen and respond to their enquiries ensuring they are retained and acquired.

To handle and investigate customer queries and complaints where appropriate

To be an advocate for Llandarcy Park’s brand and contribute to the key performance outcomes of the Business Development Team.

To deal and respond with customer enquiries in line with Llandarcy Park’s Customer Charter.

To provide telesales support to reach potential or existing customers during targeted marketing campaigns and events.

To provide administration support as and when required.

This rota (16 hours per week) will be as below:
Tuesday: 12.30pm-4.30pm

Wednesday: 4.30pm-8.30pm

Thursday: 4.30pm-8.30pm

Friday: 4.30pm-8.30pm

Benefits include:

- Free Gym Membership
- Employee Discount in Llandarcy Academy of Sport and The Pavilion restaurant

**Job Types**: Part-time, Permanent

**Salary**: £5.28-£10.42 per hour

Expected hours: 16 per week

**Benefits**:

- Employee discount
- Free parking
- Gym membership
- On-site gym
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person