Planning Assistant

2 days ago

Bristol, United Kingdom Bristol Water Full time

We currently have an exciting opportunity for two Planning Assistant to join our Customer Hub team. A Planning Assistant are responsible for delivering quality planning, scheduling and street works, you will work closely with other area groups within the department.

**What will you be doing?**

This role is responsible for delivering quality planning, scheduling and street works services across our network, ensuring all work is delivered within agreed SLA’s across designated area.

Working cross-functionally with delivery partners, operational teams and all other customers and stakeholders to optimise, implement and deliver a robust end to end access plan for field-based teams within time and resource constraints in order to achieve company service standards.

**Day to day you’ll be**
- Manage the integration of all access and street works requests, prioritising work to enable business requirements in accordance with all relevant standards and instructions.
- Assist with delivery of effective area/ local planning meetings with all work requestors/ deliverers.
- Establish effective relationships with delivery partners, stakeholders and regulatory authorities ensuring a detailed understanding of their requirements and access restrictions. Working collaboratively to minimise disruption by balancing safety, performance and ODI/regulatory service requirements.
- Create collaborative relationships with all stakeholders for both planned and emergency work to prioritise safety, performance and efficiency.
- Ensure the change control process is applied in line with specified company policies.
- Record planning information for the area. Provide timely and accurate updates to meet planning timescales and carry out appropriate validation checks.
- Monitor the potential impact of cancelled/aborted work, FPNs, overruns and failures across all options available and make proposals to mitigate accordingly as required.
- Planning, scheduling and noticing all works to ensure right first-time delivery.
- Plan with a customer first ethos: minimise down time of field teams (e.g. Travel time, aborted jobs)
- Ensure compliance with current legislations against the New Roads and Street Works Act 1991, Safety at Street Works and Road Works A Code of Practice.
- Stores allocation - ensure accurate provision of stores/ materials for scheduled activities.
- Update all corporate systems with all required details.
- Ensure SAP and FFA compliance.

**What we’re looking for...**

You’ll be highly organised, confident with administration and be comfortable with working in a busy operational environment.
- Strong administrative skills are essential
- Excellent communication skills (face to face, telephone and written)
- IT/Computer literate i.e. Microsoft office Excel
- Ability to work under pressure
- Team player
- Knowledge of SAP, FFA or similar systems would be an advantage.

Importantly, you will need to demonstrate our core values: TRUST, SUPPORT, ACCOUNTABILITY, RESPECT, PROFESSIONALISM, PRIDE and AMBITION.

**What’s in it for you?**

As well as a truly supportive, friendly working environment and plentiful opportunities for personal development, the role offers:

- 5% bonus opportunity
- 23 days holiday, plus bank holidays (you can also buy/ sell up to 5 days)
- Pension: We put in 8% if you put in 4%
- Flexible, supportive friendly working environment
- Access to flexible benefits and discounts via our portal
- Free onsite parking when you’re in the office

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