Apprentice Retail Team Leader

The Perfume Shop is the UK’s largest specialist fragrance retailer with 228 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.

ROLE PURPOSE:
This role is the first step in retail management. At The Perfume Shop our customers are at the heart of everything we do and you'll be taking a lead role as a Perfume expert to provide an amazing experience and help them select their perfect perfume You will learn all the skills needed to support and drive sales in a fast-paced and evolving retail environment whilst working towards your Level 3 Apprenticeship - Retail Team Leader.

A DAY IN THIS ROLE INCLUDES:
No day is the same at TPS however, you can expect to cover the following in a way that delights our customer:

- Engaging customers and nailing the sale
- Supporting the Store Manager in monitoring and positively influencing the store's KPIs
- Leading, coaching, updating your team to focus their talent and expertise
- Stock control and deliveries - keeping track and ensuring everything is where you need it to be
- Campaign change overs
- Communicating with your Store/Area Manager and getting support from where you need it (e.g. Systems, People Team, Merchandising, Marketing, CRM)
APPRENTICESHIP DETAILS:

- A Retail Team Leader Level 3 qualification upon successful completion
- a 15-month fixed term contract - possibility to be made permanent in the business after
- A guaranteed 30 hrs/week - possibility to do more
- A mixture of online learning and on the job learning
- Clear End Point Assessment (EPA) criteria to ensure you know what you'll be measured on
- Regular support calls with a TPS support trainer and Babcock trainer to ensure you stay on track with your learning
AS AN APPRENTICE YOU'LL BE RESPONSIBLE FOR:

- Attending workshops and participating in as many learning opportunities as possible
- Completing all tests, presentations and other required evaluations in a timely manner
- Attending meetings and offering suggestions for improvement
- Keeping a log of everything learned as evidence
THE PAY, BENEFITS AND PERKS:

- Competitive hourly rate
- 6 weeks paid holiday
- Access to product incentives
- Access to our pension scheme
- 20% off our products in store & online
- Additional discounts with some of our partners including Superdrug and Three Mobile
- Exclusive access to our eLearning platform to further enhance your development
- Health benefits including flu jabs, eyecare vouchers and life assurance
- Opportunity to participate in Give As You Earn to support the causes important to you
- Round the clock support from our partnership with RetailTrust
You will need:

- Experience in a retail environment
- A strong preference for selling
- You love brands and ideally have a knowledge of perfume or a willingness to learn quickly
- Great time management skills to balance your work and learning
- Be committed to achieving your qualification - you need to own it
Qualifications required

You will need to have 3 GCSE's or have previously completed a Level 2 Retailer Apprenticeship
Personal qualities

This job is a good fit for you if:

- You are ambitious and are looking to take your first steps into retail management
- You communicate well
- You love to chat to customers and are confident in helping them to find their perfect perfume
- You enjoy working with a team and are passionate about achieving results
- You love to learn
- You thrive on activity and a fast-paced environment

**Job Types**: Full-time, Apprenticeship

**Salary**: £10.40 per hour

Schedule:

- 8 hour shift
**Experience**:

- Retail: 1 year (preferred)