Admin Officer

6 days ago

Feltham, United Kingdom Brook Street Full time

Brookstreet is pleased to offer a temporary assignment for an Admin Officer. The role is full time, Monday - Friday, 37 hours per week.

The role of administrative support staff is to underpin the decision-making role to ensure that asylum cases are able to progress through the asylum process. From the point of routing this will include interview logistics, checking fingerprints and photographs,conducting re-documentation interviews, decision service, Biometric Residence Permit (BRP) enrolment and service, identifying and actioning absconders and referring cases to other teams whilst also playing a role in logging correspondence, file managementand tracking and covering a duty phone line.

The administrative officer works as part of an administrative team and will be expected to complete the full range of administrative tasks, on a rotational basis. Full training will be provided.

The specific tasks, responsibilities and accountabilities of the post holder will include:

- Provide administrative support to the regional asylum team
- Undertake a range of administrative tasks such as file movement and tracking, logging correspondence, issuing decision letters
- Answer public enquiries on asylum matters.
- Preparing claimants files for interview/decision by establishing where barriers exist and working to clear these.
- Maintaining records on Casework IT systems
- Scanning casework files and correspondence and uploading onto storage platforms.
- Working with casework teams across the country to arrange appointments for claimants.
- Serving documentation to claimants and representatives for both negative and positive decisions.
- Preparing casework files for appeal including preparation of bundles for court.
- Reviewing files prior to sending these to storage and other teams.
- Meet and Greet customers as they arrive in our office for interview and liaise with other staff.
- Undertaking bio metric enrolments of asylum customers, also including fingerprints and photos.
- Conduct operating mandate checks on cases within specified timeframes
- Monitor and update local spreadsheets accurately

Pay rate: 11.23/hr, Monday to Friday 37 hrs

Location: Eaton House, 581 Staines Road, Houslow, TW4 5DL

If you are interested in a business critical role within Public Sector, APPLY NOW

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