Product Support Representative I
2 weeks ago
**Are you ready to write your next chapter?**
Make your mark at one of the biggest names in payments. We’re looking for a Product Support Representative I to join our ever-evolving SMB Operations
Based in our Gateshead site, with the Corporate Department, our Product Support Representative’s provide support to customers for our Integrated Payments solutions. Our customers expect world class service and you’ll be part of a highly motivated team contently striving to achieve the highest results.
Our core hours are 8am-6pm and during this time you will be responsible for servicing our most valued customers through both telephone and case work, ensuring our customers have a fantastic experience.
**What you’ll own as a Product Support Representative I**
**What you'll bring**
- Handle customer inquiries and resolving support issues such as address changes, processing orders, warranty, or billing and payment.
- Provide in-depth product support and researching client issues.
- Document customer information and recurring technical issues to support product quality programs and product development.
- A background in customer support or technical support
- Strong analytical, organizational and time management skills
- Strong problem solving skills.
- The ability to work independently.
- Excellent communicator skills both oral and written communications skills.
- Creative and forward thinking with a good aptitude for problem solving.
**It's a bonus if you have**:
- Banking or Payments experience
- Knowledge of Worldpay products
**About the team**
To learn more about our winning teams, check out our world-class teams that own it every day.
**What makes a Worldpayer**
What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open and winning and failing as one.
LI-HMS30
IND2025
**Privacy Statement**
Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.
**Sourcing Model**
Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
pridepass
-
Product Support Representative I
2 weeks ago
Gateshead, United Kingdom FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Commerce/Business **Travel Percentage**: 1 - 5% Are you curious, motivated, and forward-thinking? At Worldpay you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
-
Support Worker
1 week ago
Gateshead, United Kingdom Orbis Support Full timeJob Advert - We are a supported living organisation who specialise in providing bespoke packages of support to people with learning disabilities and complex needs who wish to live in the community in their own home. We are looking for support workers to work in the following area - Gateshead. We support adults & young people with: - Learning disabilities -...
-
Support Worker for K
2 weeks ago
Gateshead, United Kingdom ID Support Full time**Empowering every person to achieve more.** **To have control, courage, and choice to fully enjoy life.** We are recruiting for support workers for our Gateshead service supporting K. We have opportunities for part time and full time roles, we are looking for staff who want to make a difference and are passionate about working with people. Every day is...
-
Product Support Representative
2 weeks ago
Gateshead, United Kingdom FIS Global Full time**Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Computer Science **Travel Percentage**: 0% The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that...
-
Autism Support Mentor
7 days ago
Gateshead, United Kingdom i-teachers Full time**Benefits**: Based in primary school / Located in Gateshead (NE2 / Monday to Friday role / Remainder of academic year / Paid 450 per week during term time / Perm role available! i-teachers are working with a warm and welcoming primary academy based in the Gateshead area who are eager to find a brilliant Autism Support Mentor for the remainder of the...
-
External Sales Representative
2 weeks ago
Gateshead, United Kingdom Trinity Business Support Full time**External Sales** **Gateshead** **£25,000-£30,000 + Company Car + Bonus** **Full Time - 42hrs per week Mon-Fri** **Permanent** Our client are a medium sized company that are rapidly expanding. They are looking for an experience External Sales Representative to join them on their journey reporting directly into the Sales Director. This role is a mix...
-
Support Worker for Jason
3 days ago
Gateshead, United Kingdom Seco Support Limited Full timeHi My name is Jason I am 17 years old and I have a Learning Disability, Autism Spectrum Disorder, ADHD, Tic Disorder, struggles communicating which can lead to significant challenging behaviour. I am strong and determined and won’t let my challenges get the better of me. I do require personal care which is regulated by CQC. I am very kind, curious and...
-
Production Operative
2 weeks ago
Gateshead, United Kingdom Trinity Business Support Full timeTrinity Business Support are currently looking to recruit production operatives for our Gateshead based depot - Helping the warehouse and factory with the production of company goods - Loading and unloading (very manual work) - Completion of all company paperwork - Requirement to keep the warehouse and working areas clean and tidy during, before and after...
-
Customer Service Representative
2 weeks ago
Gateshead, United Kingdom Northern Balance Full time**Northern Balance** are currently recruiting a **Customer Service Representative** to join the team based in **Gateshead. **You will join us on a full time, permanent basis and in return you will receive a competitive salary of **£22,000 - £26,000 DOE**. Our Customer Service team plays a pivotal role in managing the delivery of service visits to...
-
Internal Sales Representative
5 days ago
Gateshead, United Kingdom PYRAMID DISPLAY MATERIALS LTD Full time**Job Title**: **Sales Rep - Internal** **About Pyramid Display** We are a distribution company supplying materials to the print and sign industry for over 20 years. We have recently become part of **Grimco,** a well-established North American Company. Our focus is on distributing quality products and providing excellent service by offering, substrates,...