Front of House Staff

7 days ago


Towcester, United Kingdom The Watling Street Village Full time

**Objective**

As a FOH Team Member, your role is to deliver excellent service on the bar and floor. You will support the Supervisor and Managers to keep standards high, provide a positive and welcoming manner and atmosphere and make sure every customer leaves happy. Sometimes this means taking on tasks outside this list.

Service & Standards
- Deliver excellent service on bar and floor, following company standards.
- Upsell and recommend food and drink confidently.
- Keep the pub clean, tidy, and welcoming always.
- Follow all service specs for food and drink delivery.
- Maintain company uniform requirement.
- Health, Safety & Compliance
- Follow company Health & Safety and Food Safety policies.
- Report hazards or incidents promptly to a Supervisor or Manager.
- Handle company cash, stock, and property responsibly at all times.

Teamwork
- Help create a positive, supportive work environment.
- Be ready to start work at your scheduled time (arrive early enough to be set up).
- Work closely with colleagues to deliver smooth service.
- Support new starters and share knowledge.
- Communicate clearly with kitchen and FOH teams for efficient service.
- Act with kindness and professionalism, always.

Customer Experience
- Be welcoming, approachable, and professional always.
- Act on customer feedback and pass it to management.
- Treat customer and management feedback with an open mind and be willing to learn and improve.
- Help create a safe, enjoyable atmosphere for all guests.
- Be fair and equal with everyone in the pub.
- Follow our Customer Journey to the letter.

Pay: From £12.21 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee discount

Work Location: In person



  • Towcester, United Kingdom Securitas Security Services Full time

    STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service. Our...


  • Towcester, United Kingdom Securitas Security Services Full time

    STARS at Securitas provide a "two roles in one" service to our clients, their staff, visitors and customers. We combine excellent customer service across a wide range of roles including Reception Services, Front of House, Concierge, Facilities, Office Management/Coordination, Administration and much more with a discreet and vigilant security service. Our...

  • Front of House Staff

    2 weeks ago


    Towcester, United Kingdom The bull towcester Full time

    **Responsibilities**: - Greet customers and take orders. - Provide customer service and answer questions about menu items. - Prepare food and drinks according to recipes and customer specifications. - Maintain cleanliness of the bar and restaurant area. - Operate cash register and handle money transactions. - Ensure that all orders are accurate and...


  • Towcester, United Kingdom Olive Tree Restaurant Full time

    Taking orders, serving our guests, Delivering food to tables, cleaning and resetting tables **Job Types**: Full-time, Permanent **Salary**: £9.00-£12.00 per hour **Benefits**: - Casual dress - Company events - Discounted or free food - Employee discount - On-site parking Day range: - Monday to Friday - Weekend availability Shift: - 10 hour shift -...


  • Towcester, United Kingdom The Navigation, Marstons Full time

    Team Member Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,400 pubs, bars and hotels. Now, we’re on the lookout for Bar & Waiting Staff to join our team! Have you got what it takes? There’s no doubt about it, Bar and Waiting jobs are fast-paced, but they are also great fun. You’ll be the face of...


  • Towcester, United Kingdom The Navigation, Marstons Full time

    Team Member Marston’s is one of the UK’s largest and most beloved pub chains and today, we operate more than 1,400 pubs, bars and hotels. Now, we’re on the lookout for Bar & Waiting Staff to join our team! Have you got what it takes? There’s no doubt about it, Bar and Waiting jobs are fast-paced, but they are also great fun. You’ll be the face of...


  • Towcester, United Kingdom Silverstone Circuits Ltd Full time

    Silverstone Circuit, the home of British motorsport, is looking for enthusiastic and hardworking individuals to join our team as casual staff. We offer a variety of casual job opportunities across the circuit, in Catering and Hospitality divisions **Recruiting immediately for the following positions**: - Front of House (Hospitality) - Barista - Kitchen...


  • Towcester, United Kingdom Whittlebury Park Full time

    We are currently seeking a receptionist for a 4* Countryside Hotel in Northamptonshire. Whittlebury Park is a 254-bedroom hotel with a bustling conference centre, award winning spa, expansive golf course and event venue. **Duties Include**: - Greeting guests & handling requests - Deliver excellent customer service to ensure the optimum guest experience -...


  • Towcester, United Kingdom Wellington's Cafe & Bistro Full time

    ** Daytime trading hours only** We know hospitality can be hard work and very demanding, but here at Wellington's we have a great team that pulls together, with smiles and laughs all round! We're looking for someone who is an excellent communicator, honest, reliable and who loves to give amazing customer service. You will enjoy being a part of a friendly...

  • Staff Coordinator

    2 weeks ago


    Towcester, United Kingdom CleanEvent Services Ltd Full time

    **Key Responsibilities** **General** Under the direction of the Venue Manager the staff Co - coordinator will be responsible for the following: - Administration of the Cleanevent Venue Management System (SAP/HF) including rostering of Day to day and Event cleaning staff, managing timesheet authorization, Raising Sales orders/PO’s in line with company...