Head of Ecommerce

**Family run company with award winning products.**:

- **Join a company who cares about their environmental impact.**:

- **Opportunity to taste plenty of chocolate.**

We are proud to be working with Chococo, an independent artisan chocolate brand who are single-minded in their mission to tantalise your taste buds, in their search for an experienced Head of eCommerce.
This is a great opportunity to join a company who is approaching their 20th birthday at their chocolate HQ and help take the company to their next phase of growth.
**What you’ll be doing**
Working as part of the Digital team, you will sit at senior level and report into the Director. In this role you will help develop campaigns and strategies to grow the customer base, improve online performance and drive revenue.You will be responsible forimplementing these as day-to-day trading initiatives and activities on the chococo.co.uk website as well as having overall management of all things eCommerce.
You will orchestrate all aspects of a strategic e-commerce plan and combine existing expertise in sales, marketing, technology and management to deliver a superior brand and shopping experience for all customers across multiple channels. You will have the opportunityto build a team of ecommerce specialists to help with the execution of business strategies.
Another responsibility will be to develop annual and quarterly trading / commercial sales plans - and be accountable to operationalise these plans and manage execution of the business P&L & profit contribution growth. You’ll support innovative online campaignsand drive merchandising excellence with web content & improving website conversion programs.
This is a strategic role with a hands-on approach as you look to grow this department of the business.
**What skills you’ll need to apply**:

- Previous experience as a Head of eCommerce or similar
- Commercial experience within FMCG or another high volume/seasonal company
- Strong knowledge of web platforms, preferably Magento
- Working knowledge of Google Analytics and being able to produce reports
- Strong analytical skills to drive decision making
- Analytical with experience of online trading and building and sustaining a customer base
- Good attention to detail
- Effective communication skills and ability to work as part of a team
- A driven and pro-active self starter

**What you’ll get in return for your experience**
This role is offering a salary up to £65k, hybrid working with free on-site parking, free refreshments and the opportunity to taste plenty of chocolate. You will also have free reign of the website and strategy as well as growing this department.
**What’s next?**
Please submit your CV to Josh for more info and to be considered