Discharge Coordinator

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
Are you an experienced, committed, and dynamic registered mental health professional (Registered Mental Health Nurse, Social Worker or Occupational Therapist) who is passionate about using their skills to make a difference in a non-traditional role within our mental health services? Can you work effectively with patients with complex mental health needs, their families, clinicians and other stakeholders to deliver exceptional care that changes people's lives? If this sounds like you then come and join the Bed Management Team, a small, friendly team that works to ensure smooth and timely transitions for our patients from our acute wards and out of Trust units into the community.

Working Monday - Friday during core hours, working across the acute sites and will require you to be able to travel to visit our service users placed in hospitals across the region. Your role will include the management of the staff within the team working at band 4 level across the acute wards.

There are two posts vacant. One of which will cover the Norfolk acute are and another covering the Suffolk acute area.

For internal applicants we can offer fixed term roles as secondments with your current managers approval. Please advise your recruitment officer if you would like to be considered for this role on a secondment basis.

**Main duties of the job**:
The successful applicant will provide proactive support to our Service Users throughout their admission in the identification of barriers to discharge and the solutions to overcome them and will liaise with NSFT colleagues, system partners and stakeholders daily. Your work will feed into the Patient Flow communication network on a daily basis. You will work autonomously to ensure continued momentum and progression through the care pathway for our patients whilst maintaining communication with your colleagues.

Your work will be in conjunction with the Band 4 Discharge Facilitator staff on the wards to determine which patients present an indication of complex needs that will require further in-depth assessment to support appropriate discharge pathways. The postholder will also have regular contact with partnership agencies from Housing and Third sector agencies to develop networks to support the discharge process.

The role will provide clinical management and navigation of mental health discharge pathways, whilst working collaboratively within a wider multi-organisational team alongside the Discharge Facilitators based on the acute wards. In this role you will develop your experience and knowledge of discharge pathways and out of hospital provision as well as influencing discharge decisions.

**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out