Head Housekeeper

**Head Housekeeper**
**Care Home**: Tees Grange
**Location**: Stockton-on-Tees (TS20)
**Contract type**: Permanent, full time
**Shifts Available**: Flexible (Incl. weekends and evenings)
**Rate**/**Salary**: £10.98 per hour

**About Exemplar Health Care**:
We have over 20 years of experience providing exceptional specialist nursing care for adults living with complex and high acuity needs. We started our journey as a training company, and have grown into one of the country’s leading providers of adult specialist care, with over 40 complex needs care homes in England.

Our vision is that adults living with complex needs can access outstanding specialist care and support, in a community-based home that’s close to their family and friends, and that focuses on their personal goals and outcomes. Our person-centred care is the bedrock for maximising independence, building everyday living skills and empowering people to live as fulfilled lives as possible.

Our mission is to make every day better for the people we support and our colleagues. We’re proud of the culture that we’ve created at Exemplar Health Care, which is underpinned by our vision, mission and values.

**About the Home**:
Tees Grange is a specialist care home in Stockton-on-Tees, County Durham, for adults living with complex and high acuity care needs. Tees Grange in Stockton-on-Tees, County Durham, specialises in supporting adults living with complex mental health needs and neuro-disabilities, including Huntington's disease and Parkinson's disease.

**About the Role**:
You will be supervising the domestic team so supervisory experience is required, ideally in a care home, hotel or similar environment.

**Your tasks will include**:

- Cleaning all areas of the home, including service user rooms, public and common areas such as lounges, offices, dining rooms, kitchen, bathrooms, etc.
- Assisting in the laundry where necessary
- Reporting any defects, damage, theft, breakages or hazards
- Reporting any compliments, comments and/or complaints
- Ensuring that any cleaning chemicals and equipment are stored safely
- Supervising, motivating and organising domestic and laundry staff to achieve compliance with company standards, policies and procedures, and all relevant legislation and guidance including the use of Personal Protective Equipment (PPE)
- Control the purchase, consumption and handling of all chemicals and products to ensure financial budgets are attained and all health and safety matters are fully complied with
- Minimise the risk of accidents and waste by effective training and supervision
- Complete all necessary documentation and administration to ensure the smooth running of the department
- Check all relevant equipment and machinery to ensure it is in safe working order and train all appropriate personnel in its correct use
- Supervise the laundry area ensuring an efficient and smooth running system is set in place for the handling of service user's personal clothing and bed linen
- Attend heads of department meetings as required

Ideally, you will have previous experience of working in a similar role - although the sector is not important but you will understand COSHH

You should have an eye for detail and be able to spot areas for improvement. We’ll provide you with all the necessary equipment for you to be able to do your job, including gloves and aprons to help you to actively participate in the prevention and control of infection.

**About Your Career**:
**About Your Benefits**:

- 5.6 weeks holiday.
- Exemplar rewards - retail discounts and vouchers.
- Employee assistance program - 24 hour helpline.
- Pension plan.
- Free car parking.
- Free uniform.
- Outstanding career progression.
- Comprehensive 2 day induction program.
- Opportunity to progress and complete NVQ qualifications.

**About Our Values**:
At Exemplar Health Care, our FIRST values underpin everything that we do and ensure that we continue to make every day better for our residents and colleagues; our values are:

- Fun
- Integrity
- Responsiveness
- Success
- Teamwork

**Equality, Diversity, Inclusion and Belonging**:
At Exemplar Health Care you will work in an inclusive environment in which we champion diversity. We understand the importance of our workforce representing the communities and populations we serve. We provide a work place where you are encouraged to be yourself whilst offering our colleagues and our service users support, care and a place of belonging

**Job Types**: Full-time, Permanent

**Salary**: £10.98 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking
- Store discount

Schedule:

- Day shift

Application question(s):

- Do you have the Right to Work in the United Kingdom?
- Do you have experience managing a Domestic team, and ordering supplies?

Work Location: In person