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Support Worker

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Newton Abbot, United Kingdom Step One Full time

**Are you looking for a new career in a rewarding role that makes a real difference? We are currently looking for dedicated and committed Support Workers to join our strong and friendly team at our rehabilitation hospital in Newton Abbott. Previous experience is not required as we will provide comprehensive induction and training.**

Cypress Hospital provides rehabilitation for people in mental health recovery. Our team provides 24/7 nurse-led support, working in partnership with community mental health teams, people we work with and their families.

Step One is a leading third sector provider of recovery supportive services for those with mental health concerns and/or Autism Spectrum Condition in Devon and is committed to the continuing development of recovery values in practice.

**Main Purpose**

To provide comprehensive and effective recovery support which enables people to take control of their future. To work with other team members to ensure that people receive skilled recovery practice of the highest standard. You will also share in the responsibility to ensure that services are run safely in line with our policies and procedures.

**Duties and Responsibilities**:

- To provide practice which embodies recovery principles, qualities, values and standards. This will include supporting people to lead and define their recovery and achieve their personal recovery outcomes.
- To ensure recovery relationships and support are provided wherever the person needs this to happen and understand that this will always change.
- To demonstrate the personal qualities, knowledge and skills required within a recovery support role. This will include a commitment to regular supervision, coaching, appraisal and training.
- To provide and model an approach to recovery in which people providing and receiving support can share and reflect on their experiences of recovery and self management. This will include receiving coaching within the organisation coaching programme.
- To ensure that all communication (verbal, non verbal and written) demonstrates recovery qualities, values and principles. To communicate in an open and sensitive manner at all times.
- To ensure that all records are maintained in compliance with Charity policy and regulation.
- To follow practice according to the requirements and terms within the CQC Essential Standards, Mental Health Act and Charity policy and procedures. This will include the timely and accurate recording of all appropriate information.
- To take responsibility for shift leadership in the absence of senior staff, ensuring that the registered property is maintained in good order and meets legislative requirements through regular and recorded risk assessment.
- To plan and prioritise personal workload, demonstrating an appropriate balance between service need and wellbeing.
- To follow professional practice guidelines and registration requirements at all times.
- To contribute to the effective delivery of recovery conversation, coaching and evaluation through trust and network outcome measures.
- To respond to requests for information in a professional and responsible manner within agreed deadlines. To improve efficiency by making good use of electronic communications.

**What we would like from you**:

- Compassion, integrity and patience
- A strong “can do” attitude
- Emotional resilience
- Excellent interpersonal and communication skills
- A positive approach
- Flexibility to respond to the changing needs of those we support
- Flexibility to work shifts on a rota basis - including weekends and bank holidays
- A full UK driving licence

**What we can give to you**:

- 35 days annual leave (including bank holidays)
- Comprehensive induction with ongoing training and opportunities
- Access to our Employee Assistance Programme - offering support for financial, physical and mental wellbeing
- Autonomy to drive improvements and genuinely advocate for the people we support through the strength of our knowledge and relationships
- Eligibility to Blue Light Card - access to thousands of amazing discounts online and on the high street

Step One Charity is committed to safeguarding and promoting the welfare of those we look after. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with past employers and disclosures with the relevant body at an enhanced level. We are an equal opportunities employer.

**Job Types**: Full-time, Part-time, Permanent

Pay: Up to £22,369.35 per year

**Benefits**:

- Company pension
- On-site parking
- Referral programme
- Sick pay
- Store discount

Shift:

- Day shift

Licence/Certification:

- Driving Licence (required)

Work Location: In person