IT Support Apprentice

4 days ago


Hull, United Kingdom QA Ltd Full time

**Employer description:**

As part of the long-established Oughtred & Harrison Group, O&H IT services are a 24-hour IT Consultancy based in Hull. Offering IT Support for businesses in a variety of industries, our consultants always take a proactive approach to provide a stable ITinfrastructure and a reliable support system.

**Overview:**

We are looking for an IT Support Apprentice interested in getting their first break in IT to join the team whilst completing the ICT Level 3 Apprenticeship qualification.

**The role:**

Working with customers including onsite work at customers' premises, you will be trained and undertake duties in the following areas:

- Providing IT support to customers
- Diagnosing problems & faults
- Using sound process to resolve customer issues
- Communicating well with customers and colleagues
- Network infrastructure - firewalls, routers, cabling etc.

**We are looking for: [someone interested in embarking on a career in IT with the following personal qualities/skills:]**
- Excellent communication and the ability to deliver great service
- Demonstrable interest in IT
- Ability to ask the right questions to resolve an issue
- Dedicated and able to be on time
- The ability to practice continual self-learning

**Entry requirements**:
The entry requirements for this Azure Cloud Support Specialist programme are as follows:

- GCSE Maths and English (or equivalents) at grades 3+ (D or above)

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

**Find out more here:**

**Working week**:
Monday to Friday,

9am to 4pm,

35hrs per week.

**Perks / Benefits**:
As part of the role as IT Support Apprentice you will receive:

- ICT Level 3 apprenticeship with optional Microsoft certifications
- Access to company stock for personal use
- Free accessible parking

**Future prospects:**

You’ll gain a permanent job upon successfully completing the programme.

**Important information**:
QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.



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