Supervisor

Are you ready to step into a role that aligns with your fervour for the environment and health, your knack for leadership, and your passion for retail?

We assist individuals in making better, healthier, and more conscious choices, emphasizing quality ingredients, nutrition, and offering eco-friendly product alternatives.

We are an **eco-conscious successful ecommerce and local health shop **looking for a motivated individual to join our team as an **experienced Supervisor.**

For this position you will need to be very well organized and able to prioritize jobs.. For this job you need to be a quick learner and know how to adapt quickly to use a range of different skill sets. IT literacy is a must have skill for this position.

**Your contributions will include**:

- Overseeing daily operations: the supervisor will ensure that daily operations run smoothly and efficiently. This includes monitoring staff performance, workflow, and productivity in our warehouse team, office team and local retail shop team.
- Staff training on the company's processes and standards.
- Monitoring staff performance, setting goals and objectives for the team members. Ensuring adherence to company policies and procedures.
- Addressing performance issues and implementing improvement plans when necessary
- Preparing and submitting reports on various aspects of the operation, such as productivity, performance metrics, and any incidents or issues that occur.
- Resource Management: Managing and allocating resources such as materials, equipment, and labour to ensure optimal efficiency and effectiveness.
- Problem-Solving: Addressing and resolving any issues or challenges that arise in the workplace, including employee conflicts, equipment malfunctions, or customer complaints.
- Health & safety supervision, maintaining records, employees training, inspecting equipment and work areas, reporting and addressing issues.
- Ensuring a safe and healthy work environment by enforcing health and safety policies.
- Assisting in the recruitment process, participating in interviews and making recommendations.
- Onboarding new employees, ensuring they complete necessary paperwork, and providing initial training and orientation.
- Liaising with suppliers
- Compliance and Safety: Ensuring that all operations comply with company policies, procedures, and legal regulations, including health and safety standards.
- Support Director in a variety of other tasks

Previous experience in a similar role is required. You will need to also have an excellent telephone manner and communication.

DBS check will be required for this position.

**Required criteria**:
3 years of experience in management/supervision

**Desirable criteria**:

- Passion for the environment and sustainability;
- Attention to details
- Strong leadership and communication skills;
- Computer literacy, MS Office CRM software, inventory management software, google apps.
- Familiarity with ecommerce platforms such as Shopify
- Knowledge of online sales processes and customer service
- Understanding of warehouse operation
- Experience in logistics and distribution processes
- Decision-making abilities
- Continuous Improvement
- Excellent organisation skills
- Excellent writing skills
- Be good with numbers
- Good accurate typing skills
- Health and Safety Awareness
- Have own transport and driving license

**Benefits of working in a our company**:

- Opportunity for growth and advancement;
- Ability to make a meaningful impact on the business, the environment, and customers' health;
- Close-knit and supportive team environment;
- Opportunity to learn and develop new skills;
- Competitive pay and benefits package;
- Health & wellbeing programme
- Birthday leave day;
- Complimentary refreshments;
- Staff discount of 25% for most products.

If you're passionate about the environment, health, and ecommerce and retail management, we encourage you to apply. Please submit your resume and a brief cover letter explaining why you're interested in the position and what you can bring to our team. We look forward to hearing from you

Pay: £26,520.00-£29,120.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- Day shift
- Weekend availability

Application question(s):

- Please list 2-3 dates and time ranges when you could do an interview.
- When are you available to start work?

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- E-commerce: 1 year (preferred)
- Management: 3 years (required)

Work Location: In person

Reference ID: ECO1AOM