Administrator

**Administrator**

**Full Time Salary**

£26,233.80

**Employment Type**

Full time

**Hours Per Week**

40

**Region**

Liverpool City Region

**Location**

Widnes Head Office

**Contract Type**

Permanent

**Job Type**

Office based

**Closing Date**

16/03/2025

**What’s in it for you**
- We offer a competitive salary of £26,233.80
- 22 days annual leave plus bank holidays. This will increase with length of service.
- Automatic entry to the company pension. Employee 3%, Employer 5%.
- A range of family friendly policies.
- Access to a wide range of discounts and cash back offers for retail stores.
- A company vehicle and mobile phone for work purposes.

**About the role**

We’re now looking for an Administrator to join our friendly Responsive Repairs team in Widnes to carry out appointment planning and general administration activities to support service delivery.

As a Administrator, you’ll play a crucial role in utilising Evolve’s IT systems to undertake appointment planning, allocating property repair and maintenance works to Evolve colleagues and external contractors, monitoring and updating records accurately and promptly for works completed.

You'll liaise with customers, clients and work colleagues, primarily by telephone, to ensure property repairs and maintenance works are planned and carried out as required.

You'll be able to create, maintain and store documents in accordance with the approved systems to ensure records can be located efficiently and will manage enquiries effectively, providing clear and accurate advice or signposting as appropriate, escalating complaints and complex queries via the agreed route.

**What we’re looking for**

We’re looking for someone with previous experience of providing general administrative support and who can use Microsoft Word, Powerpoint, Excel and Outlook. You'll be results focused and able to take ownership of tasks. You'll need to be a good team player with excellent written and verbal communication skills. You're also customer focused and able to work under pressure to meet deadlines. It would be advantageous if you have previously worked within a social housing setting.

**Additional Information**
- Proof of right to work in the UK
- Providing proof of relevant professional qualifications.
- A completed Criminal Charges and Convictions Self-Disclosure Form
- A completed Health Questionnaire
- Two references covering the last 3 years of employment and/or training, which are satisfactory to Evolve
- Evolve is not a sponsorship organisation.

**About us**

Evolve Facility Services was established in 2010 and is one of the largest in-house service providers in the UK, with offices in Widnes, Liverpool, Manchester, Leicester, Carlisle and County Durham.

We’re proud to be part of The Riverside Group family and look after around 80% of Riverside’s stock - that’s over 40,000 properties based across the Northwest, Northeast, North and Central regions of England.

Our Mission is to keep our customers’ homes safe, secure and well maintained - it’s what we do.

If you’re the kind of person that wants to do a really great job and make a difference to our customers and colleagues, we think you’ll love it here.

**Job Types**: Full-time, Permanent

Pay: £26,233.80 per year

**Benefits**:

- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 23/02/2025
Reference ID: EFS2088