Engagement Officer

1 week ago


Brent, United Kingdom Community Connex Full time

The core objective of the post are:
Ø Improve accessibility by identifying new and hidden carers in Brent and engaging them with Brent Gateway Services.

Ø To lead on delivering the Carers Support Service engagement plan.

Ø Proactively reach out to organisations and groups to raise awareness of the issues that impact on carers and services available to them.

Ø Feed back information relating to trends and themes around issues which impact on carers.

Ø Work with the service co-ordinator to review and evaluate the plan based on the above.

Key elements to be delivered:
Ø Development of engagement approach and tools for engagement including use of social media and accessible tools for our clients.

Ø Gather information on issues and trends to support Carer Support co-ordinator and team with service development.

Ø Stakeholder management - engagement with clients, volunteers, Health & Social Care professionals, local community-based organisations, local MP’s, Council members other providers and organisations to identify key trends and issues that are affecting individual groups and families and carers and raise awareness of support available.

Ø Undertake and collect research using qualitative and quantitative methods, internally and externally to inform awareness raising

Ø Keeping abreast of local and national policy changes that affect our client base

Ø Support with planning and delivery of engagement projects

Ø Support and provide guidance to colleagues on appropriate and effective engagement tools and techniques

Ø Take on any other relevant duty commensurate with the role as assigned by the line manager.

**Salary**: £22,500.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Work from home
Schedule:

- Monday to Friday
- Weekend availability
Reference ID: Brent



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