Head of Investigations

Contract Type
- Permanent
Working Pattern
- Full time
Working Hours
- 35 hours per week
Salary
- £65,000 for Birmingham and Cardiff, £71,500 for London or in accordance with pay policy
Location Options
- Birmingham with part of the week working from home, Cardiff with part of the week working from home, London with part of the week working from home
Function Type
- Investigations

**Head of Investigations (Enhanced Case Management)**

Are you a leader with proven experience in Investigation, Intelligence, audit and/or professional regulation?

We are looking to appoint two Head of Investigations (Enhanced Case Management) to join our growing Investigations and Enforcement directorate. This is a hybrid role and can be based in our Birmingham, Cardiff or London office.

**The role**

The Head of Investigations (Enhanced Case Management) leads our specialist investigations teams, overseeing Investigation Officers and Managers in handling complex and high-profile cases of serious misconduct. In this critical role, you will ensure the highest standards in the quality and timeliness of investigations, delivering outcomes that protect the public and uphold professional standards, while providing a credible deterrence within the regulated community.

You will be responsible for ensuring that all assessments and investigations meet our case handling standards and key performance indicators (KPIs). With a strong focus on risk-based decision-making, guided by our enforcement strategy and the SRA Threshold Test, you will lead the development of technical expertise across teams, promote excellent customer service, and foster a positive, inclusive team culture. Effective oversight, performance management, and continuous improvement will be at the heart of your leadership approach.

Please see the Role Profile on our jobs page for the full job specification.

**What’s in it for you**
- A great opportunity to join the leadership team and influence and make a difference to the future direction of the directorate
- Working in a dynamic environment managing the day to day operations of Investigations department leading some of our most high-profile and high-risk cases
- Play a key part in delivering one of our corporate strategy objectives - we will deliver high professional standards by continuing to improve and maintain the quality and timeliness of our investigation and enforcement work.
- An opportunity to lead casework that is at the heart of our objective of increasing public trust and confidence in legal services.

**What we are looking for**
- Proven leadership experience in one or more of the following areas - Investigation, Intelligence, audit or professional risk based regulation.
- Detailed knowledge of the SRA Standards and Regulations and other key legislation such as the Money Laundering Regulations and Proceeds of Crime Act.
- Proven experience of decision making and case direction at senior level on complex issues/investigations, with an appreciation of decision making in a regulatory or legal environment
- Outstanding communication skills and ability to communicate effectively internally and externally, including being a credible representative of the SRA
- Strong collaboration and influencing skills to develop and implement solutions to complex and challenging issues.

**Useful and additional information**

There is a Role Profile attached at the bottom of the advert on our website.

**To apply**

upload a CV and cover letter, addressing how you meet the requirements of the role. The Cover Letter should be no longer than 2 pages.
- The SRA is the independent regulator of solicitors and law firms in England and Wales, protecting consumers and supporting the rule of law and the administration of justice. We do this by overseeing all education and training requirements necessary to practise as a solicitor, licensing individuals and firms to practise, setting the standards of the profession and regulating and enforcing compliance against these standards.
We offer an inclusive, supportive and friendly working environment and the chance to develop your career within a professional organisation. We are committed to the health and wellbeing of staff, helping everyone to strike a good balance between personal and professional life.

Additionally, we provide a generous flexible benefits package, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.

**Vacancy closing date: 02/07/2025, 23:55**

**The Solicitors Regulation Authority is an Equal Opportunities Employer.**

**Diversity and inclusion is central to everything we do. We are actively committed to promoting and participating in good practice in the way that we attract, recruit and retain staff.**

**Everyone is encouraged to bring their whole self to work because we appreciate the value that a truly diverse workforce brings to an organisation. We celebrate difference, recognising t