Supermarket Supervisor
2 weeks ago
**Job Overview**
**Duties**
- Supervise and coordinate daily floor operations to ensure efficiency and effectiveness.
- Lead, motivate, and develop team members to achieve performance goals and enhance customer satisfaction.
- Monitor inventory levels and assist with merchandising to optimise product displays.
- Handle customer inquiries and resolve issues promptly to maintain a positive shopping experience.
- Conduct regular training sessions for staff on sales techniques, product knowledge, and customer service standards.
- Implement company policies and procedures while ensuring compliance with health and safety regulations.
- Maintain accurate records of sales, inventory, and employee performance for reporting purposes.
**Skills**
- Multilingual or bilingual abilities are advantageous for effective communication with diverse customers.
- Proven management experience with a focus on supervising teams in retail or sales environments.
- Strong leadership skills to inspire and guide team members towards achieving objectives.
- Excellent communication skills for interacting with customers and staff alike.
- Proficient in merchandising techniques to enhance product visibility and sales potential.
- Effective time management skills to prioritise tasks efficiently in a busy environment.
- Administrative experience for maintaining records and reports accurately.
- Professional phone etiquette for handling customer calls and inquiries.
- Exceptional organisational skills to manage multiple responsibilities simultaneously. This position is ideal for individuals who thrive in dynamic settings and are passionate about delivering exceptional service while leading a team towards success.
**Job Types**: Full-time, Part-time, Permanent, Zero hours contract
Pay: £12.21-£15.92 per hour
Expected hours: 24 per week
**Benefits**:
- Flexitime
**Experience**:
- Retail: 2 years (required)
Work Location: In person
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