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Patient Support Administrator

2 weeks ago

BurtononTrent, United Kingdom Your World Healthcare Full time

**Patient Support Administrator**

I am currently recruiting for experienced Administrator with previous NHS, GP surgery and Medical centre experience who is available to start a temporary role immediately.

**Temporary**:Expected to last 2 Months with possible extension

**Location**: Burton on Trent

**Hours per week**: 37.5 hours a week Monday - Friday 9am to 5pm

**Salary**:£10.69per hour paye (inclusive of holiday pay)

**Key Skills**:

- **Smartcard - Desirable**:

- Highly organised with administrative experience in a healthcare setting
- Attention to detail
- Accurate and quick data input
- Excellent telephone manner
- Flexible approach to working

**General duties**:

- Respond to incoming calls to the department, directing them appropriately and accordingly ensuring messages are recorded accurately and passed on in a timely manner.
- Using NHS Systems on a daily basis to update patient information
- May be required to liaise with clinicians
- Able to convey a positive and enthusiastic message to encourage completion
- Receive all visitors of the department with courtesy and with efficiency, directing them as appropriate and acting as a focal point for enquiries.
- Liaise with health professionals to develop effective mechanisms in managing the appointment system.
- Provide a comprehensive clerical support to all professionals based in the department in line with administrative procedures.
- Data input and upload all referrals to the Service onto the NHS computer system on a daily basis.
- Manage incoming referrals and incoming work in an efficient and timely manner to ensure that the team meet the response deadlines.