Service Advisor

1 week ago


Luton, United Kingdom Sytner Group Full time

**About the role**
We have an excellent opportunity available for a motivated Service Advisor to join our team at BMW Luton.
As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.

You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.

You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time.

You will also have the ability to give the best advice on our products and services to our customers.
This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.
Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
**About you**

Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career.
Ideally, you will have excellent organisational and administrative skills along with good attention to detail.

A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

Working knowledge of Kerridge would be advantageous, but not essential.

**Why Sytner?
Sytner Group are delighted to announce our brand new and enhanced, industry-leading benefits package.
We are passionate about continuing to build an environment where everyone feels valued, appreciated and able to reach their full potential. Our new benefits package is designed to do just that:
Additional Holiday
Industry-leading Maternity, Paternity and Adoption Pay
Bespoke Flexible Working Solutions
Enhanced Long Service Awards
Discounted Car Schemes
High Street Discounts
At Sytner, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achievetheir full potential.

Unsure? Read on

We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.

We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 84% on our colleague engagement survey.


  • Service Advisor

    1 day ago


    Luton, United Kingdom Jago Consultants Full time

    Job DescriptionWe are working with a Privately Owner Car Dealership who are actively looking for a Service Advisor to join their friendly team in the Luton area. Job Role – Motor Vehicle Service Advisor  Salary – £25K basic with an OTE of around £32K Hours – Monday to Friday 8.00am to 6.00pm with 1 hour lunch, 1 Saturday a month 8.00am to 1.00pm...

  • Service Advisor

    5 days ago


    Luton, United Kingdom Jago Consultants Ltd Full time

    We are working with a Privately Owner Car Dealership who are actively looking for a Service Advisor to join their friendly team in the Luton area. **Job Role - Motor Vehicle Service Advisor** **Salary - £25K basic with an OTE of around £32K** **Hours - Monday to Friday 8.00am to 6.00pm with 1 hour lunch, 1 Saturday a month 8.00am to 1.00pm paid as...


  • Luton, United Kingdom Jago Consultants Ltd Full time

    We are currently working with a prestige car dealership who are looking to recruit an experienced Senior Service Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time. As a Senior Service Advisor you will ensure the highest standard of courtesy and professionalism when...

  • Service Advisor

    3 days ago


    Luton, United Kingdom Profitlink Group Full time

    We are looking to recruit a friendly, outgoing person as a Service Advisor for a local franchised car dealership. The successful candidate should be an existing Service Advisor in the Motor Trade or have some customer or retail face to face experience inanother industry. Clear telephone manner and good numeracy skills are essential as you will be the liason...


  • Luton, United Kingdom Jago Consultants Full time

    Job DescriptionWe are currently working with a prestige car dealership who are looking to recruit an experienced Senior Service Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time.  As a Senior Service Advisor you will ensure the highest standard of courtesy and...

  • Service Advisor

    2 weeks ago


    Luton, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Luton. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...


  • Luton, United Kingdom Page Personnel Finance Full time

    This customer service advisor role, based in Luton, is a great opportunity for an individual keen to start a new role ASAP. This role will be varied and will be on an initial temporary basis but could go permanent. **Client Details** The client are a public sector and government organisation who are keen to add a new customer service advisor to a great...


  • Luton, United Kingdom Churchill Service Solutions Full time

    Based in Luton, Capability Green - Your Difference Can Make a Difference_ Amulet, our Security division are looking for an experienced **Employee Relations Advisor** to join our HR team, supporting wider management across the business on complex ER cases. You’ll be providing comprehensive advice on employee relations cases including absence management,...


  • Luton, United Kingdom Churchill Service Solutions Full time

    Based in Luton, Capability Green - Your Difference Can Make a Difference_ Amulet, our Security division are looking for an experienced **Employee Relations Advisor** to join our HR team, supporting wider management across the business on complex ER cases. You’ll be providing comprehensive advice on employee relations cases including absence management,...

  • Service Advisor

    3 weeks ago


    Luton, United Kingdom Flexistaff Solutions Full time

    We are seeking a professional, customer-focused Service Advisor to join our automotive service team. In this role, you will be the primary point of contact for customers, providing excellent service, accurate information, and support throughout the vehicle repair and maintenance process. You will work closely with technicians, manage service bookings, and...