Apprentice Business Administrator

1 day ago

Bury, United Kingdom Green Grant Installs Full time

**Apprentice Business Administrator** - Available to start immediately.

We have a great opportunity for an individual to join our growing team based in Greater

Manchester.

**About Us**:
GGI is a rapidly expanding company in the energy efficiency sector aiming to become the

number 1 retrofit installer in the Northwest within the next 5 years. GGI is an accredited

installer of every type of energy efficient measure, installing under multiple government and private schemes such as SHDF & ECO.

This is an extremely exciting time to join GGI and demonstrate what you can do for a

company that is committed to internal progression and the development of its employees.

**About you**:
GGI are looking to expand its team with a Apprentice Business Administrator on a permanent basis. You will be contacting customers and booking appointments as well as collating information from customers we are carrying out work for.

You will be responsible for responding to customer enquiries and assisting the customer

with any problems they may encounter this position is crucial to the success of our company.

empathetic personality and an excellent telephone manner. He or she will be responsible for accurately documenting all customer correspondence and maintaining accurate data.

This is a great opportunity to work in a fun, friendly and supportive team environment.

**Duties**:

- Resolve enquiries and complaints.
- Maintain customer records.
- Ensure high levels of customer satisfaction.
- Booking Appointments
- Contacting Tenants
- Ensure all customer details on all systems are accurate.

**Requirements, Skills & Experience**:

- A minimum GCSE Grade 4 / C in English and Maths or equivalent.
- Greater Manchester: reliably commute or plan to relocate before starting work
- (required)
- Able to work well individually and liaise with our team.
- Attention to detail.
- Organised individual
- Able to manage workload effectively.
- Have good manners and be able to communicate with people on all levels.
- Competent in MS Office - word, excel, outlook etc.
- Monitor and report on customer satisfaction.
- Manage and provide clear and accurate communication to tenants regarding the nature of the works carried out including time scales.

**Benefits**:

- **Salary**:£15,000.00 per year
- Supplemental pay types: Performance bonus
- Company events
- Company pension
- Free parking
- On-site parking

**Job Type**: Full-time

**Work Location**:Office based

Pay: £15,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bury: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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