Disrepair Surveyor

4 days ago

North London, United Kingdom MMP Consultancy Full time

MMP Consultancy is currently seeking an experienced Disrepair Surveyor to work on an interim contract with a public sector housing organisation in North London. £42.86 per hour (Inside IR35).

Key Duties
- Manage quality of work provided by the contractor in delivering the responsive repairs service, ensuring it is maintained to a high standard and the tenant's expectations are met where possible, or managed correctly.
- Manage legal disrepair cases and managed repair cases within the organisation in their entirety to ensure a seamless delivery of service.
- Manage outcomes and resolutions in negating legal disrepair claims and escalated complaints to the organisation including managing stage 2 complaints.
- Pre and post-inspections/investigations in relation to disrepair cases.
- Raising work orders within the repairs policy, utilising the National Housing Federation Schedule of Rates and reflecting variations/recommendations made by Single Joint Experts.
- Prioritise work and manage complaints and correspondence.
- Support the organisation in delivering a full reactive repair service.
- Liaise with the contractor, monitor, and progress all repairs as recommended by external surveyors and Consultants.
- Provide weekly summary reports of all ongoing Disrepairs and Managed cases outlining levels of performance and problem areas.
- Attend all necessary internal meetings to discuss and agree repairs to Disrepairs and Managed cases.
- Ensure cost-effective and well-managed service is being provided at every stage of the case.

Role Details

Title: Disrepair Surveyor

Rate: £42.86 per hour (Inside IR35)

Location: North London

Expenses: Business related parking and mileage is paid.

Contract: Rolling Interim - 36 hours

Vehicle Owner, clean license with business insurance and DBS will be required.

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