Broadband Administrator

3 days ago

London, United Kingdom Estates & Management Ltd Full time

**Job Description - Broadband Administrator**

**Job Purpose**:To facilitate in the provision of fibre broadband across our portfolio through various providers in the market. Maintaining existing relationships with providers and negotiating terms with new ones. To continue creating a steady income stream.

**Key accountabilities**:
2. Deal with incoming payments and posting charges to Qube.

3. To read surveyor’s reports on the firestopping element of survey, and input on spreadsheet to assist Prop Man.

4. Thereafter inform managing agent of any fire stopping issues, store relevant documents on Qube, and update tracker.

5. Collate and update managing agents contact details for various providers upon request. Update Qube with any new information.

6. Keep regularly updated on Handover documents from various providers.

7. Liaise with managing agents, surveyors, and Internet Service Providers to facilitate the installation of broadband at developments.

8. Chase managing agents’ approval for planning pack approval, if provider requests.

9. Prioritise matters in the inbox to be dealt with.

10. To update, collate and create various spreadsheets and trackers

11. Liaise with internal departments to resolve any issues

**Skills**:
**Working with IT**: Comfortable in the Windows environment and able to show experience or knowledge of MS Word to an intermediate level and MS Excel at least to an advanced level.
Proficient in the use of Qube software, specially reports.

**Data input**: able to show reasonable accuracy and speed when entering data into a database, copying both from written and oral sources.

**Telephone customer service**: able to show the ability to communicate effectively over the phone, providing accurate information in a helpful manner, and maintaining a professional attitude at all times.

**Problem solving**: able to investigate a query and suggest possible solutions.

**Organisational skills**: able to prioritise workload and multitask in a fast paced environment.
Able to manage own workload, keeping long and medium term goals in mind.

**Ability to use initiative**: After an initial training period, individuals will be expected to effectively recognise when they need to make a decision, and when assistance should be requested from a more experienced member of the team or management.

**Letter writing**: able to write professional letters, using both templates and writing ad-hoc letters. A high level of accuracy is required regarding the information provided in the letters, as well as an equally high level of grammar and punctuation.

**Working according to procedures**: able to perform their role, while adhering to specific company procedures at all times, requesting further training and assistance when necessary.

**Working in a team**: able to work in large and small teams productively and cooperatively with a variety of colleagues, and willing to take on new responsibilities as required within the team.

**Job Types**: Full-time, Permanent

**Salary**: £23,200.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Private medical insurance
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- London: reliably commute or plan to relocate before starting work (required)

Work Location: One location

  • Mobile and Broadband Service Assistant

    15 hours ago

    London, United Kingdom The House of Lords Full time

    We are looking for a Mobile and Broadband Services Assistant to join our Provisioning Team in the Live Services Directorate of the Parliamentary Digital Service. **The Opportunity** The Mobile and Broadband Services Assistant will provide support and advice to users on mobile, broadband services and related matters. You will be responsible for the...

  • Mobile and Broadband Service Assistant

    3 days ago

    London, United Kingdom The House of Lords Full time

    We are looking for a Mobile and Broadband Services Assistant to join our Provisioning Team in the Live Services Directorate of the Parliamentary Digital Service. Parliament is currently going through an exciting period of digital transformation to deliver excellent digital services. The Parliamentary Digital Service (PDS) works with the House of Commons,...

  • Commercial Lead

    6 days ago

    London, United Kingdom Government Commercial Function Full time

    **Reference number**: 182530 **Salary**: £61,710 - £74,000 GCO Pension, GCO Terms. Up to 15% performance-related-pay available on accreditation. **Grade**: Grade 7 Commercial Lead **Contract type**: Permanent **Business area**: GCF - Department for Digital, Culture, Media and Sport **Type of role**: Commercial **Working pattern**: Flexible working,...

  • Executive Administrator

    2 weeks ago

    London, United Kingdom G.Network Full time

    **Executive Administrator** **12 month FTC** As a G. Network Executive Administrator, you will play a key role in the business operations, managing and supporting two Executive Assistants with both project and BAU activities. You'll need to have solid administrative background and experience of working with C- suite level stakeholders, ideally within a...

  • Project Administrator

    4 days ago

    London, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Permanent- Location: - South West London- Industry: - Maintenance & Services- Salary: - Negotiable- Start Date: - ASAP- REF: - AH2006_1687252785- Contact Name: - Abbie Hamilton- Job Published: - about 1 hour ago**Monday - Friday** **8:30am - 5pm** **Permanent position** **Office based** **£27,000 Per Annum** **Project...

  • Project Administrator

    3 days ago

    London, United Kingdom Daniel Owen- UK Full time

    Contract Type: - Permanent- Location: - South West London- Industry: - Maintenance & Services- Salary: - Negotiable- Start Date: - ASAP- REF: - AH2006_1687327398- Contact Name: - Abbie Hamilton- Job Published: - about 4 hours ago**Monday - Friday** **8:30am - 5pm** **Permanent position** **Office based** **£27,000 Per Annum** **Project...

  • HR Administrator

    1 week ago

    London, United Kingdom Swish Fibre Full time

    **Could you be the person to help us build our future success? **Who we are?** We are a full-fibre broadband provider with £250m of investment. We are rolling out a 10Gbps FTTP networks and have a plan to cover a total of 1,000,000 premises bringing truly exceptional connectivity services to homes and business in the South of England. We want to improve...

  • HR Administrator

    1 week ago

    London, United Kingdom Swish Fibre Full time

    **Could you be the person to help us build our future success?** **Who we are?** We are a** **full-fibre broadband provider with £250m of investment. We are rolling out** **a 10Gbps FTTP networks and have a plan to cover a total of 1,000,000 premises** **bringing truly exceptional connectivity services to homes and business in the South of** **England. We...

  • Ar Finance Administrator

    3 days ago

    London, United Kingdom G Network Full time

    Reporting to the Accounts Receivable Manager, with responsibility of health checking and processing all newly activated Residential and Business customers for G.Network. Ensuring that customer invoices are raised accurately and on time and carrying out administrationduties and system processes on behalf of the Revenue and Contracts Accountants to enable...

  • Payroll Administrator

    1 week ago

    London, United Kingdom G.Network Full time

    **Payroll Administrator - 12 month FTC** This presents a fantastic opportunity for an ambitious Payroll Administrator to join our growing Telecommunications business. It's an exciting time to join our business as we accelerate our growth to roll out industry leading fibre connectivity across London. Working closely alongside the Payroll Manager you will...