Welfare Caseworker

1 week ago


Newton Abbot, United Kingdom The Fire Fighters Charity Full time

**Welfare Caseworker**
37.5 hours per week, Monday to Friday
£38,618 per year
Harcombe House, Chudleigh, Devon (some hybrid can be accommodated)

**About Us**
Fire Fighters Charity provides timely clinical care and wellbeing support to members of the UK’s fire services and their families, helping them to adapt to physical, emotional and social challenges, to adapt to conditions, injuries and illness, and to transition to life after service.

**About the role**
We're looking for a Welfare Caseworker to join our charity's Welfare Services team. If you have a background in social care, advocacy, or social welfare, you could be the right person to provide essential welfare advice, information, and support to the Fire & Rescue community.

In this role, you will assess the needs of individuals and families, developing tailored, cost-effective solutions to help them improve their quality of life. The goal is to empower our service users to achieve mental, physical, and social well-being.

**About you**
You must have a strong understanding of how to conduct holistic assessments and plan person-centred support. You'll be working alongside a multi-professional team to ensure service users receive comprehensive care.

To be successful in the role, you should possess:

- Experience in adult social care, social welfare, advocacy or information and advice settings.
- NVQ Level 3 in Health and Social Care or Advice and Guidance (or equivalent)
- Working knowledge of the welfare benefits system and statutory provision
- Understanding of a wide range of psychosocial, physical and mental health issues
- Previous experience in case management, particularly with complex case loads

This role may involve some travel which may require the occasional night away from home.

**How to Apply**

More information about the role can be found on our website or please contact Carrie Pearce, our Welfare Services Lead on 01256 366575.

**Job Types**: Full-time, Permanent

Pay: £38,618.00 per year

**Benefits**:

- Company pension
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay

Work Location: Hybrid remote in Newton Abbot TQ13 0DG