Partner Support Co-ordinator

7 days ago

Winterton, United Kingdom Coop Full time

**Partner Support Coordinator (Bulks & Telesales) - Nisa**
£27,000 plus great benefits (Work Level 6C)
Scunthorpe (hybrid working, with one day a week in the office) working 1 in 4 Saturdays

We’re looking for a Coordinator to join our Partner Support team at Nisa.

As a Partner Support Coordinator, you’ll work in a busy role managing our bulks and telesales area. We’ll look to you to make sure that bulk orders are uploaded and all orders for the business are sent through correctly adhering to strict deadlines. This is a great opportunity to make an impact here at Nisa, with the chance to get exposure across our expanding business.

**What you’ll do**
- Assist in pulling together reports for weekly statistics to make sure that key targets are being met
- Build excellent internal relationships, including our stock control, credit control and partner services teams
- Check the teams’ workload and make sure work is delegated effectively
- Attend meetings with key internal and external customers
- Offer training and coaching to the bulks and telesales team
- Analyse and understand large amounts of data and report it back to the business in a simple way

**This role would suit people who have**
- Strong Microsoft Excel skills, including VLOOKUPS, and the ability to pick up new systems quickly
- Existing knowledge of Nisa as a business
- A high level of attention to detail, with excellent time management skills
- The ability to build meaningful relationships with a range of colleagues and to motivate others
- Excellent communication skills with the confidence to speak with both internal and external partners with the ability to navigate difficult conversations

**Why Nisa?**

As part of our Nisa team, you’ll get all the great benefits, training, and opportunities you’d expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. Your package includes:

- 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Coaching and training to support your career development
- Hybrid and flexible working options to support your work/life balance
- Wagestream app - giving you access to a percentage of your pay as you earn
- YuLife app - rewarding you for exercising with discounts and vouchers for your favourite brands

**Building a diverse working environment**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

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