Catering Assistant Bank

**Job Title**: Catering Assistant Bank **Location**: Southern Area Hospice, St John’s House, Newry **Salary**: £11.67 per hour **Reports to**: Head Chef Bank work is casual/relief work offered on an ad hoc basis, as and when there are shifts available. You are free to accept or decline such offers of work. As a member of the catering team, you will contribute to the preparation, cooking and presentation of nutritious well-balanced meals whilst maintaining a high standard of hygiene and cleanliness. **Responsibilities**: - Assist the cook/chef in the preparation, cooking, and presentation of daily meals for patients, relatives, and staff.* Maintain high standards in the handling and preparation of all food adhering at all times to food hygiene and environmental health guidelines.* Provide a high standard of customer service to patients, staff, volunteers, and relatives at all times.* Operate the till and demonstrate good cash handling skills, recording all catering sales. - Set up and prepare the dining areas, or hospitality trolleys.* Answer telephone enquiries and liaise with the Head Chef for additional catering orders.* Check food deliveries including temperature control, reading, and recording written documentation in accordance with HACCP.* Responsibility for ensuring cleaning schedules are adhered to, cleaning duties include washing up manually and by machine, cleaning of tiles, canopies, fryers, cold room etc. in accordance with COSHH regulations. Health & SafetyUnder the Health and Safety at Work (NI Order 1978, you are required to take all reasonable steps while at work to ensure your own health and safety and safety of those who may be affected by your acts or omissions at work. You are also required to co-operate fully with regard to the implementation of health and safety arrangements and should not interfere with or misuse anything provided in the interests of health, safety or welfare at work. You must familiarize yourself with and comply with all health and safety policies which are relevant to your area of work. Report all accidents or untoward incidents immediately to your Line Manager. Be familiar with the fire drill and safety precautions relevant to your department. Adhere to the smoking policy in operation in St. John’s House. COSHHComply with all regulations in relation to Control of Substances Hazardous to health (COSHH) as set out in the COSHH Handbook. Adhere to the regulations regarding Skin Care, Lifting and all other matters relating to Health and Safety as set out in the Staff Safety Handbook. A copy of the Handbook is available in shared folders. Communication* Attend meetings with Line Manager as requested* Liaise with nursing staff when required on the personal requirements of patients; receiving instructions and ensuring these are carried out* Co-operating with staff from other departments in matters of mutual concern. Values & Behaviors - All employees of Southern Area Hospice Services are required to promote and support its mission and values: - Core Values: Dignity, Compassion, Integrity, Innovation, Excellence and Equality* Employees are expected to: > Always operate with honesty and integrity > Show respect for and a sensitivity towards all those you meet in your working day > Always maintain the highest level of confidentiality > Actively develop self and others where possible > Participate in corporate or fund-raising events to enable all employees to make a personal contribution to the success of the charity > Operate with tact, patience and diplomacy and maintain a sensitive and professional approach towards colleagues and service users This job description will need to be reviewed in the light of new developments. It should not be regarded as restrictive or definitive but acts as a broad guide to the demands of the post. Essential Criteria - Level 2 Food Hygiene* 6 months experience in a catering environment* Ability to monitor and record written records* Can work on own initiative as well as part of a team.* Good customer service and interaction skills.* Ability to take and follow directions.* Ability to carry out safe working practices. Desirable Criteria - Previous catering experience in a health care setting* Catering Qualification