Resource Planning Coordinator

Resource Planning Coordinator

**Job Description**:
**Resource Planning Coordinator**

**Locations: Manchester M50 3SP**

**Hybrid working (home /office)**

**Role Type: Permanent, Full time 37. 5 hours**

**Salary: £23,500 per annum**

Working in Remote Primary Care Services you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

**The role**

As a Resource Planning Coordinator you will be responsible for providing efficient and effective planning support to Remote Primary Care services. The successful role holder will act as a support for the resource planner and will be responsible for diary management and effective resource management.

**How you'll help to make health happen**

Accountabilities & Activities:

- To maintain schedules in line with existing plans for Remote Primary Care Services
- To support the Resource Planning Analyst to implement schedules across multiple diary systems.
- To engage regularly with the resource planners and operational management team to action changes where needed in a timely fashion including but not limited to team meetings, 1:1s, annual leave etc.
- To support the Operational Support advisors with diary management activity.

Qualifications, Training & Experience:

- Excellent interpersonal skills and the ability to communicate with colleagues. -Excellent time management skills.
- Strong verbal and written communication skills.
- IT proficiency including the use of Microsoft office systems.

**What's needed for this role**

You should be able to demonstrate that you pay due regard to customers and treat them fairly by:

- Making the fair treatment of customers central to all organisational changes, procedural changes and policy decisions that you make approve or oversee.
- Always demonstrating fair customer treatment to other employees - leading by exle.
- Rewarding the fair treatment of customers by other employees.
- Being able to explain the impact that your role and actions have on the fair treatment of customers.
- Being able to explain the potential implications for customers who are not treated fairly by you or others.
- Always seeking to be competent to do your job e.g. by completing all compulsory regulatory training on time to ensure that you have all the necessary knowledge and skills.
- Always seeking to help those people who work for you to be competent to do their jobs e.g. by ensuring that they complete all compulsory regulatory training on time.

**Benefits**:
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

- 25 days holiday, increasing through length of service, with option to buy or sell.
- 3 Days paid Volunteering leave.
- Bupa health insurance as a benefit in kind
- Free Health Assessment
- 24/7 Anytime Healthline
- 24/7 Access to our Health Minds confidential telephone service
- Dental Insurance
- Childcare Vouchers
- An enhanced pension plan and life insurance
- Local discounts for gym benefit available.

**Why Bupa?**

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

I**f you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact**

Time Type:
Full time
Job Area:
Administration
Locations:
Bupa Place