Lifeline Caseworker

**Team**: Lifeline

**Location**: Hybrid working across three base centres and home - Glasgow Adoption Centre, Scotland Admissions Centre, and Forth Valley Cat Centre, with regular daily driving across Scotland.

**Work pattern**: Mon - Fri, 9am-5pm with possibility of occasional weekend work

**Salary**: Up to £27,466.16 per year

**Contract**: Permanent

**Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010.**

**This role requires a basic DBS check.**

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

**Responsibilities of our Lifeline Caseworker**:

- assessing referrals and admitting cats onto the service
- providing pet advice and support to our volunteer foster carers
- working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies

**About the Lifeline team**:

- Lifeline is a pet fostering service for anyone fleeing domestic abuse
- the majority of our referrals come from women fleeing domestic abuse via women-only services.
- the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.
- our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers

**What we’re looking for in our Lifeline Caseworker**:

- good all-round experience of performing administrative duties in a busy service
- previous professional experience giving pet care advice
- previous experience in a public facing role
- an understanding of the problems experienced by families fleeing domestic abuse with pets
- a confident self-starter who has had experience of working with volunteers and home visiting
- a full, manual UK driving license and comfortable driving a van
- experience of working in the animal welfare sector and able to provide basic cat welfare and behaviour advice

**What we can offer you**:
range of health benefits

26 days’ annual leave plus bank holidays, increasing with length of service

Salary Finance, which empowers you to take control of your financial wellbeing

and much more, which you can learn about here

**Interested? Here’s how to apply**:
Application closing date: 8th October 2025

Virtual interview date: 20th & 21st October 2025

**If successful, your recruitment journey will include**:
2. virtual interview on Microsoft Teams