Community Support Worker

1 week ago


Eastleigh, United Kingdom Two Saints Full time

Temporary Contract, up to one year. Monday - Thursday 9-5pm Friday 9 - 4.30pm

£21,031 progressing to £23,368

Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you.

You will be working as part of a team to support refugees, including those on the Syrian Vulnerable Persons Resettlement Scheme (SVPRS), Afghan Relocations Assistance Policy (ARAP) and Afghan Citizens Resettlement Scheme (CRS), to settle into the UK by helping them to settling into their accommodation, access local services and reduce isolation. You will love helping others, have a listening ear and have the ability to adapt how you speak to suit your audience. You will be creative, find solutions to problems, and support refugees to feel safe in their new environment. You will be supporting refugees across Hampshire, and as such, you must have access to a car and be able to drive. Your base will be Eastleigh Office. Mileage outside of office travel will be reimbursed.

**MAIN RESPONSIBILITIES**:
You will support refugees to help get them resettled

Implement refugee needs assessments and risk management plans

Support refugees with advice on housing and related matters

Liaise with housing and other agencies on behalf of refugees

Assist with welfare benefit issues, help source household goods via various schemes and utilise any funding available

Support refugees liaise with gas & electricity suppliers and other suppliers as necessary

Be a key contact for refugees when they are experiencing difficulty

Work with interpreters, colleges, training agencies, employers, Job Centre plus support the client to access training, education, voluntary work, work experience via signposting

Organise and encourage refugee participation in the community

Any other reasonable task as requested by a member of staff

Attributes & Values

Previous experience in this type of work is not essential but you will have a real passion for wanting to work with refugees. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.

Clear verbal and written English

Good IT and keyboard skills

Polite, assertive manner, ability to self -motivate

Passion for working in a client/customer facing role

Knowledge of the benefits system and tenancy legislation

Have an interest and genuine concern for refugees, homelessness, and related issues

Full drivers’ licence and access to a vehicle is required for this role due to the travel involved.



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