Trainee Florist

**Trainee Florist - Homes Interiors Department**

Home & Interiors - London, Greater London

About The Nunhead Gardener

The Nunhead Gardener is a fast-growing and highly unique family-run group of garden shops. We are independently owned, and we pride ourselves on our team of knowledgeable Horticulturalists & Florists who are always on hand to offer friendly, expert advice regarding all indoor and outdoor gardening & floristry matters. We always place ourselves at the heart of the communities in which we open our stores.

We punch well above our weight in terms of the service we provide, the experience we offer customers, the unique product range we carry and our legendary product displays.

We’re extremely passionate about our people, and with ambitious future plans, it’s an exciting time to join us.

The opportunity:
We’re looking for a lovely, fun trainee florist who is keen to hone their skills in a busy, creative retail environment. The person must possess an inspiring work ethic, attention to detail and a really happy, friendly manner. You will have a real passion for floristry, lots of energy and genuine enthusiasm. Additional must-haves; you need to be able to take direction, follow instructions, meet deadlines and have a willingness to learn new skills as required for the role.

Training and support will be given in order to develop or acquire the knowledge to assist our extensive and varied customer base as well as develop new clients.

‪Working hours will include weekends and Bank Holidays as required.

We will consider full time or part-time applicants.

You will be based at one of our South London Garden Centres stores and may be called upon to work in any of our other locations.

**Responsibilities**:
You will need to work independently and along-side our florists. You will also be required to support the Store Management in the daily operations of the store;
- Create inspirational bouquets following our bouquet guide
- Prepare bouquets for delivery and collection
- Conditioning flowers
- Packaging bouquets
- Stock management including watering and care of flowers and plants
- Assist with the day-to-day running of the shop
- Assist with ordering and buying flowers as directed by the Senior Florists
- Customer service and sales - engaging customers proactively and promoting the highest standards of customer care and service
- Advising customers on flower choice and care
- Maintaining attractive displays
- ‪Ensuring the retail space is presentable and safe for customers
- Any other ad hoc duties as requested by the management
- In the lead-up to peak seasons, such as, Christmas, Valentine’s, Mothering Sunday etc. we would offer additional hours for those who are able to be flexible.

You will work quickly, decisively and always with clear goals in mind.

You will be organised, self-motivated and responsible, taking ownership of your projects. You will enjoy collaborating with others.

Experience, Skills and Traits required:

- Passionate about flowers and plants with a thorough understanding of flower and plant varieties, seasonal flowers, flower care and preparation
- Good working knowledge of outdoor or houseplants and their care requirements would be advantageous for this role
- You will have lots of positive energy
- You will take a hands-on, motivational and inspirational approach to your work
- Must be computer literate with a good command of written and spoken English
- You will be well presented
- Creative, engaging, polite and good team player
- An ability to work under pressure
- You will be passionate about delivering exceptional levels of customer service
- You will be obsessively organised, tidy and have an eye for detail
- You will be flexible in your approach and open to trying new things
- You will be honest, open and operate with integrity
- Punctual, reliable and calm under pressure
- You’ll get excited about learning new things and sharing your knowledge with others

**Benefits**:

- The opportunity to be involved in a forward-thinking, customer focussed, technology-driven, agile, fast-growing small business
- Competitive pay rate. In line with industry-standard and dependent on experience.
- 28 days holiday allowance (including bank holidays)
- Sales target bonus
- Company contributed pension
- Generous staff discount
- Access to our health assured employee assistance programme
- Bike to work Scheme

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Temporary contract
Part-time hours: 16 - 40 per week

**Salary**: £9.00-£9.50 per hour

Additional pay:

- Bonus scheme

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Flexible schedule
- Store discounts
- Wellness programmes

Schedule:

- 8 hour shift

COVID-19 considerations:
Face masks are available to all staff. Hand sanitiser is available to staff and customers at various points throughout the store.