Customer Service Advisor

2 weeks ago


Skegness, United Kingdom hireful. Full time

**Do you love delivering a first-class service?**We have an excellent opportunity for you to become part of an expanding family-owned business Due to growth, we are searching for a **Customer Service Advisor** to establish the customer’s needs, handle their queries or complaints and to ensure customers remain happy with the service provided + maintain retention and renewal of contracts.

**Important Bits
**Salary -** £19,500 per annum, rising to £20,000 after 3-month probation is completed

**Location -** Skegness, Lincolnshire

**Role Type - **Full-Time - Monday to Friday - 9.00am to 5.00pm

**Benefits - **30 days’ annual leave (including bank holidays), increasing to 33 days for loyalty service, Company Sick Pay scheme, A generous yearly bonus paid every January, to all staff.

**The Role
- Please note you **must hold a valid Driving Licence** and be able to attend customer visits, measures and installations, which may involve overnight stays when required._

**Occasionally you will assist the Business Development Managers on new contract measurements for garments and may need to stay overnight if it is a considerable distance** (this is all covered by the company).

You will also produce reports for customers as well as assist in completing audits for them. There will be a lot of dealings with repeat business customers so having the ability to build rapport and establish relationships with customers and internal teamsis super important.



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