Night Porter

3 days ago

Derby, United Kingdom The Priest House Hotel Ltd Full time

**About the Hotel**:
Built around a mill tower with its very own Grade II listed water wheel. This 42-bedroom hotel is perfectly placed for romantic breaks, an exclusive conference venue or a picture-perfect wedding, opulent surroundings and contemporary style complimenting the charm and romance of the English countryside settings.

**About this position**:
This is a great opportunity to join our Front of House Team. Working closely with Head’s of departments, Food and Beverage and Reception you will be responsible for the welfare of the hotel and the needs of the guests during the night.

Working hours can vary between: 9.00pm - 7.00am - working no more than 8 hours shift per night
- To take responsibility for the safety, security of the Hotel and care of guests and staff throughout the night
- To carry out regular security checks of the hotel and grounds including the car park
- To offer a limited provision of drinks
- To be aware of your responsibilities in the event of a fire alarm and be fully conversant with how to operate the fire alarm panel
- To set up function rooms as laid out in the audit sheet, ensuring all areas are completed to the highest standards
- Checking In/Out of guests
- Delivery of a high standard of customer care
- Cash/card handling
- Inbound/Outbound calls
- Handle reservations from direct bookings and OTA's
- Feedback ideas in order to increase the efficiency of your shift
- Assist in any customer enquirers
- Counting of safes
- Working closely with all departments to maximise service opportunities

**About you**:

- Excellent experience in a similar role is desired but not essential
- Ability to lone work
- Is flexible with working hours
- Highly motivated and inspire others
- You will be organised, have exceptional attention to detail and the desire to go the extra mile for our guests
- Knowledge of Rexlynz is desired but not essential

**Job Types**: Part-time, Permanent
Part-time hours: 16-24 per week

Pay: £9.00-£11.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location

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