Sales Support Co-ordinator
2 weeks ago
**Job title**: Sales Support Co-Ordinator
**Team**:Sales
**Reports to**: Sales Support Team Leader
**Job Overview**
**Key Responsibilities**
- Provide administrative support to the sales team, including but not limited to preparing proposals, contracts, and presentations.
- Research and qualify new sales leads through various channels, such as social media, industry events, and online databases.
- Maintain accurate and up-to-date records of customer interactions, including contact information, sales activities, and feedback.
- Respond to customer inquiries and provide timely and accurate information about our products and services.
- Manage order processing, including order entry, invoicing, and shipment tracking.
- Maintain a thorough understanding of our products, services, and industry trends to provide exceptional customer service and support.
**Essential experience, skills and qualifications**
- 1+ years of experience in a sales support or customer service role.
- Excellent organizational, communication, and interpersonal skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite and CRM software.
- Knowledge of sales and marketing principles and practices.
- Ability to work independently and as part of a team.
Positive attitude and willingness to learn and take on new challenges
**This role is suitable for someone who**:
Is driven, flexible, approachable and genuine with a can-do attitude
Focused on the detail and delivers excellent, high-quality work
Is keen to constantly develop their skills, and use this as a progression into a full sales role if desired.
Can work from an office full time.
**Salary**: £20,000.00-£24,000.00 per year
**Benefits**:
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Private dental insurance
- Wellness programme
- Work from home
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Bournemouth: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- sales support or customer service role: 1 year (required)
Work Location: In person
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