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Business Support Administrator

2 weeks ago

Bicester, United Kingdom Fleet Claims Administration Ltd Full time

**Business Support Administrator**

**Salary**: Competitive
- Company pension scheme.
- Hours of Work: Mon - Friday
- Place of work, Avonbury Business Park Bicester (OX26 2UA)
- Holiday Entitlement: 24 days (increasing by one day after two years’ service to a maximum of 28) + Bank Holidays.

**Benefits**

opportunity to join:

- Travel Insurance
- Private Medical Insurance
- Group Life Assurance Critical Illness Insurance
- Ford Privilege Discount Scheme
- Eye tests Vouchers

**Key responsibilities**
- Assisting company car users validate their driving licences online.
- Supporting event and fleet operators with the management of their driving licence validations.
- Dealing with incoming calls from drivers and other service users **Offering general advice about driving licence rules etc to stakeholders.**:

- Website access assistance.
- Formatting online accounts for new system users.
- Setting up driving events in an online portal and reflecting the same event in an internal database.
- Weekly Licence status reports to clients for their Portals.
- Daily Report formatting and issuing.
- Monitoring and responding to live chat questions.
- Dealing with incoming call surrounding the company car scheme.
- Updating user accounts with up to date information.
- Processing vehicle loan agreements and tracking daily reports.
- Ordering company vehicles and amending existing orders.
- Turning on / off vehicle entitlements.

**Essential/ Desirable skills**
- Competent with IT.
- Trustworthy and reliable.
- Organised and methodical.
- Able to use initiative and solve problems.
- Accurate when completing repetitive tasks.
- Happy to ask lots of questions whilst learning.

**Job Types**: Permanent, Fixed term contract

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bicester: reliably commute or plan to relocate before starting work (required)

Work Location: In person