Logistics Co-ordinator

2 weeks ago

Worcester, United Kingdom Insuraclean Ltd Full time

Main Responsibilities

**Responsibilities**:

- **To execute planning, prioritising and organising within the business through your role**
- **Ensuring records and data are kept fully up to date on the system in line with GDPR**
- **Coordinating bookings whilst maintaining strong communication with the team out in the business, at all levels**
- **Problem solving and working proactively across the business**
- **Following up with customers to ensure the services provided were to their satisfaction, and keeping them up to date with any delays/ issues as well as escalating any serious issues**
- **Displaying exceptional organisational analytical, prioritisation and problem solving skills**

**Requirements and skills**:

- **GCSE grade C and above In English and Maths**
- **Administration experience in a customer account handling service and/or logistics coordination;**
- **Experience of working closely with Operational Teams for service delivery, including booking co-ordination and route planning;**
- **Excellent working knowledge of Microsoft office products, particularly Microsoft Excel and Word;**
- **Ability to develop good working relationships with customers and colleagues.**
- **Experience in communicating at different levels across an organisation and the ability to adapt tone and style to suit audience;**
- **The ability to detail with and manage competing priorities with precision and accuracy;**

**We understand that the health and wellbeing of our employees is vital so we've just launched our brand new benefits programme which includes the important things like private healthcare and enhanced parental leave, ways to save money and the opportunity to spend your birthday doing something special to you rather than working We also a buy/sell holiday scheme.**

About The Company
**Insuraclean is a national UK commercial deep cleaning provider specialising in deep cleaning services within the catering sector and throughout many types of environments. We are based in Worcestershire and have incredibly high standards and proficiency, we ensure the best possible results, as well as offering honest, helpful and friendly advice at all levels.**

Package Description

**We are seeking to recruit a Logistics Coordinator to our Customer Service team. Reporting to the Managing Director, the role delivers an outstanding and efficient customer account holding service. This opportunity is suited to a highly communicative individual who enjoys working as part of a team in a fast-paced environment.

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