Attendance and Reporting Officer

5 days ago


Reading, United Kingdom Reading Borough Council Full time

Job description

Full time - 37 hours per week - Term time only plus 1 week (5 days) - Fixed Term to end of Michaelmas Term (20th December 2024)

The Attendance and Reporting Officer has responsibility for managing data relating to attendance. They play a crucial role in the Student Service Team and ensure that information about students is shared effectively with pastoral, academic and senior leaders.

They provide a welcoming, efficient and supportive culture and environment so that all students of the school feel safe and included. They will deal with students face to face in response to queries, will speak to parents on the phone and will escalate issues and pass information to relevant colleagues as required.

As one of the frontline Student Services team, you will liaise with parents to record absence and monitor student attendance at lessons during the school day. You will work with the Pastoral Team to review low attendance or repeated misbehaviour.

**We are looking for someone who has**:

- Excellent communication skills.
- Strong ICT skills from a business or education environment.
- Experience of providing excellent customer service.
- The ability to relate well to children and adults.
- First Aid qualification desirable.

If you thrive in a busy environment and are committed to providing exceptional customer service, we would love to hear from you

We are a short walk from central Reading and close to transport links. Reading is a diverse place to live with arts, culture and heritage at the heart of the town.



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