Technology Consultant

**_Other companies may call this role; eCommerce consultant, Solutions Consultant, Implementation Consultant, Tech Delivery Consultant, Technical Consultant_**_, Technical Business Analyst, and Software Implementation Consultant._**

**In exchange for your skills, passion, and determination we will offer you**:

- The support of a great team
- A competitive salary and package
- Training and career development, including access to our extensive online learning library to fuel your personal and professional growth, and develop your skills
- Positive mental health initiatives, such as; Mental Health First Aiders, mindfulness subscriptions and Togetherall platform
- Employee Assistance Programme
- Healthcare cash plan
- Electric car salary sacrifice scheme
- The flexibility to work around your family life
- £250 purchase equipment allowance to help set you up for working from home
- Be part of one or even several social clubs within our business such as Book Club, Film Club, Gaming Club, or even The Cat People
- Last but not least, the opportunity for a starring role in our yearly Christmas video

**The role**:
Working in The Power People (TPP) team, it will be your responsibility to provide superb consultancy services to our customers. Equally adept at speaking the language of both business and technology, you’ll often be the face of the team for the customer, acting as the bridge into our development teams, owning system specifications from workshops through to deployment and handover into support. So, if you’re witty, flexible, a team player and have the below skills, we are the company for you The role is predominately a work-from-home role, with periodic visits to Head Office and other locations for team building, belonging and wellbeing, albeit with occasional customer site visits upon customer request.

**Key responsibilities**:

- To collaborate with the TPP team to foster positive team spirit, a culture of openness and mutual support, and to promote and facilitate knowledge sharing
- To understand the TPP solutions portfolio including sweet spots and limitations
- To consult with customers, to understand their project requirements and articulate their options within the TPP solutions portfolio
- To work closely with the Lead Consultants to design, architect, and document solution requirements for customers
- To gain and maintain expertise in the configuration of products in the TPP solutions portfolio to be able to showcase and deliver software to customers based on technical configuration options (no development/programming required)
- To support Project Managers in the successful delivery of projects by facilitating communication between Customers, Project Managers, and Dev Project Team members
- To assist with the management of controlled change to requirements and associated solution design in-project
- To lead meetings, document requirements, and make demonstrations in the context of delivering customer projects
- To provide quality control for delivery of project development work and to present playbacks to customers at project milestones
- To guide projects through the user acceptance testing (UAT) phase, liaising between Customer Testers, Project Managers, and Developers, working to resolve issues arising, whether by ironing out differing interpretations of documented requirements or verifying fixes to software bugs
- To provide a point of escalation for the delivery of 3rd line support as needed from time to time
- Ad-hoc tasks delegated by line manager or head of department

**To apply, you’ll need to have**:

- Great people skills. As an ambassador for the team and the company, you make a difference
- Ability to clearly articulate requirements in both written and visual language (e.g. diagrams)
- Ability to understand and articulate user stories in functional requirements
- Ability to clearly communicate with all levels of personnel, whether dev resources, order entry personnel, Finance & IT Managers, C-suite executives
- A foundational knowledge of Microsoft Dynamics NAV/Business Central and key business processes, such as Quote to Cash and Purchase to Pay, along with warehouse managemen
- Ability to move quickly between tasks/projects, whilst maintaining clarity of context
- Ability to prioritise tasks effectively in order to utilise time efficiently

**TNP in a nutshell**:
TNP serves 500+ customers and employs 300+ people who are passionate about using Microsoft technologies to solve very practical business issues. We go to market as The NAV | 365 People and The Power People.

The NAV | 365 People specialise in the delivery and support of Microsoft Dynamics NAV and Dynamics 365 Business Central. The Power People specialise in Microsoft's Power Platform, Microsoft Azure, progressive web app tools, and systems integrations.

Established since 2009, TNP were acquired in 2021 by Node4, a leading Managed Services Provider. TNP continue to operate with the same strategies and have ex