Urgent Community Response Call Coordinator
2 weeks ago
Providing administrative support to the Urgent Community Response Team and all members of the Multi-disciplinary team. Act as first point of contact for health care professionals and care home staff, seeking medical advice from our clinical team.
You will ensure you deliver a high-quality user centric experience within the 7-day Urgent Community Response service, supporting all other functions in delivering outstanding user experience.
You will have exceptional communication skills, experience of using IT systems, work well under pressure and thrive in a high-energy environment. To utilise a variety of clinical platforms including back-office support functions, telephone and online and chat platforms.
At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.
Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.
As the 13th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Please see attached the Job Description and person specification for the main responsiblities associated to the role.
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