Customer Service Advisor

3 days ago


Wallsend, United Kingdom Greenbean Full time

Are you looking for a new and exciting Contact Centre opportunity with flexible working and weekends free?
We’re looking for dedicated Customer Service Advisors to join our team based in Cobalt Business Park.

**The salary is £23,177 plus bonus.**

**Monday to Friday, working 37.5 hours per week. Flexible working available**

**The role**
- Develop and maintain relationships with key industry personnel
- Handle all problems/issues relating to the provision of lease cars
- Explain the financial aspects of the scheme
- Explain technical specifications of different manufacturers and models of car
- Manage the delivery of vehicles with lease companies/dealers
- Ensure vehicles are ordered at the most advantageous price from suppliers
- Evaluate quotations for repairs of vehicles
- Identify sales opportunities

This is a fast-paced but highly rewarding role, with a team-orientated approach. You will also receive plenty of support so you’re able to perform this role with confidence.

**About you**
- Academically educated to A level/NVQ level 3 standard or relevant experience in a customer service environment or business administration
- Knowledge and expertise gained through working within customer service
- Proficient in the use of Microsoft Office
- Good communication skills
- Can meet tight deadlines with a high degree of accuracy

If this Customer Service Officer role sounds like something you’d be interested in, send across your CV and a member of our team will be in touch



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