Cyber Operations Specialist

**Job Purpose**
The Cyber Operations Specialist will play a significant role in monitoring the institution for Cyber security attacks, be responsible for generating metrics on security effectiveness, and enhancing controls to support security operations.
This role will support the development of technologies, policies, and procedures to contribute to a high performing security operations function.

**Main Duties and Responsibilities**
1. Develop and maintain a detailed knowledge of UofG security technologies and related operational processes, ensuring specialist knowledge is used to proactively monitor security operational toolsets to detect emerging security incidents in order to effectively prioritise workloads.
2. Use sound technology knowledge to make recommendations on enhancing security controls to continually improve security posture.
3. Support development of security operational processes which include daily checks and playbooks.
4. Manage and resolve day to day security incidents independently through troubleshooting and advising on courses of action as appropriate in order to ensure service continuity, escalating and prioritising as necessary.
5. Perform detailed manipulation and analysis of data to create and deliver usable metrics which visualise the overall security operations and risk trend as well.
6. Use sound knowledge of security technologies to assist, support and engage with colleagues regarding business / funding technology initiatives. Use detailed knowledge and expertise to provide guidance and advice on technical requirements as necessary and liaise with end user/stakeholders to achieve business outcomes.

**Knowledge, Qualifications, Skills and Experience**

**Knowledge/Qualifications**

**Essential**:

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar related role(s) OR
Scottish Credit and Qualification Framework level 8 (Scottish Vocational Qualification level 4), Higher National Diploma) or equivalent, and experience of personal development in a similar role.
A2 Comprehensive specialised knowledge of relevant security tools, processes, and techniques.
A3 Knowledge of best practice techniques for information technology systems.

**Desirable**:

B1 Accreditation in Cyber Security (CISSP, CISM) or related disciplines.
B2 Knowledge of managing support tickets.

**Skills**

**Essentials**:

C1 Ability to demonstrate personal initiative, self-motivation, judgement, and well-developed technical and problem-solving capabilities, working logically through complex problems, in order to devise, develop and innovate new working procedures.
C2 Ability to assess priorities and manage own workload including the skill of knowing when to involve others with specialist skills or more experience.
C3 Strong Interpersonal skills: with ability to communicate and liaise effectively with other technical specialists, business stakeholders.
C4 A careful approach to work with particular attention to detail and high standards of accuracy.
C6 Ability to work without direct supervision to analyse and solve problems independently, in a time-pressured environment.C7 Engage in reasonable personal development and the flexibility to take on new challenges, developing new skills and knowledge.

**Desirable**:

D1 Ability to work with suppliers and collaborate effectively.

**Experience**:

E1 Relevant experience working in a similar role within a fast paced, diverse technology environment.
E3 Experience in managing competing priorities in a time-pressured environment.
E4 Experience of providing specialist advice and information to a wide range of audiences with differing levels of knowledge.
E5 Recent experience of using Microsoft IT packages effectively.
E6 Experience of building and maintain effective relationships.

**Desirable**:

F1 Experience of working in the HE Sector.
F2 Experience of working with IT teams.

**Terms and Conditions**
Salary will be Grade 6, £31,502 - £35,308 per annum.
This post is full time (35 hours per week) and open ended.
As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.
As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
3 A flexible approach to working.