Transport Coordinator
4 days ago
**Location: LS26 0JE**
**Who are we?**
We are part of Cox Enterprises, a family run business with a 120 year history of innovation and embracing the next big thing. We are the largest worldwide automotive services organisation and has 24,000+ team members across the globe supporting over 40,000 customers.
We thrive on what makes us different - and we empower our people, clients and communities to come together and celebrate each other’s unique abilities and perspectives. Inclusion is an essential part of both our culture and our business strategy. This is one of the reasons we have been awarded 2nd best Automotive company to work for in the UK by Best Companies and 9th best company overall in the UK.
**Main purpose of the job**:
- Assist with general administration duties within the transport department to ensure the collections and deliveries of vehicle are within customer specified SLA’s
- Co-ordinating collections on behalf of internal & external customers
- Liaise with field inspectors/scheduling, giving them up to date information and guidance on delivery and collection details where necessary
- Working closely with subcontractors, internal resource, and other departments to ensure collections run to schedule
- Assist with general administration duties within the department to ensure the collects and deliveries of vehicles are within customer specified SLA’s
- Produce reports to monitor performance
- Liaise with Sub contractors to ensure service levels are maintained
**Main responsibilities**:
- To book movements within 24 hours for delivery within the agreed SLA’s and in line with the Average transport cost KPI.
- To minimise Transport Fault aborts to 3% of all MIS aborts.
- To ensure all queries, aborts and changes are actioned within a reasonable time frame
- To continue to develop internal processes to increase team efficiency
**Skills and experience required**:
- Strong customer service skills and telephone manner
- Excellent communication skills both verbal and written
- Excellent administration skills
- Flexible and able to adapt to change quickly
- Able follow instructions and work using your own initiative
- Good geographical knowledge
**STRICTLY NO AGENCIES PLEASE**
We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.
We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's
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