Full Time Administrator Role with a Difference

Full time Administrator role with a difference

Colchester, Essex

£24,000 to £26,000

CJ Association Management Ltd is an award-winning company providing professional association management services. If you've never heard of 'association management', don't worry, your skills may well be transferable.

As a quick summary, 'association management' is the day-to-day running and administration of trade associations, federations, not-for-profits and charities, who do not have employees to carry out these functions 'in-house'. The services typically include membership, finance, meetings, events, communications, administration, governance and representation. Everything from strategy to sticking stamps on envelopes, whatever needs doing to support clients.

There are currently 15 in our friendly team and their aim is to do the best for our clients and each other. The successful applicant will be required to work two days in the Earls Colne office, and three days remotely.

To help manage expansion we are looking for an experienced, full-time administrator who’s looking for a role with a diverse range of day-to-day activities. The company ethos is all about adding value, so there's every opportunity for your experience and recommendations to be heard.

You may well be asked to support at events two or three times a year and, while most meetings are now held virtually, there may also be occasions when you have to travel to those. As such, a willingness to travel, a driver’s licence and access to a car are key requirements.

You'll need:

- Attention to detail
- Be mature enough to be comfortable in the company of every level of business seniority
- Want to continuously improve your skillset and understanding of clients

Key responsibilities
- Acting as the main point of contact with the board of one or more clients
- Managing member subscription renewals ensuring a high retention rate
- Developing member engagement and member recruitment plans and monitoring their success
- Planning and managing events from small meetings to conferences, awards dinners and exhibitions
- Attending association meetings, preparing minutes and actions and then following those through to completion
- Supporting the leaders of their clients (boards and councils) in their volunteer activities
- Using and managing member CRM databases ensuring data integrity and analysing data for decision making
- Planning communications to members and other stakeholders across different channels
- Supporting and directing members of the team in the execution of their duties so client expectations are met

Essential skills & experience
- Comfortable using Word, Excel and PowerPoint
- Willing to travel within the UK to attend and manage events and meetings - driving licence and a car is essential
- Proven track record of a strong member or customer-focused approach
- Good experience at running projects and/or events including budgeting
- Ability to cope with changing priorities
- Prepared to get stuck in

Desirable skills & experience
- Having worked in an agency or serving multiple clients
- Experience with a membership organisation
- Experience with planning and handling social media
- Familiarity with managing web content
- Understanding of financial accounts - budgeting, P&L, cash forecasting

**Benefits**:
25 Days Holiday plus Bank Holidays

Private Medical Insurance

Pension

Mobile Phone

Laptop

**Salary**: £24,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Colchester: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in Colchester