Senior Sub Contractor Supervisor

**Our values and behaviours**

Delivering the exceptional, every day
- **Our purpose**: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
- **Our promise to our people**: a place to work where you can thrive and be your best every day.
- **Our promise to our customers**: a trusted partner creating exceptional environments for your customers and people, adding value every day.
- **Our culture - our core values and how we behave**:

- **We are one Mitie**:we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- **We are built on integrity and trust**:integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
- **We go the extra mile**:whether it is keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- **Our diversity makes us stronger**:we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- **Our customers' business, is our business**:we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.

***

**Job objectives and responsibilities**
- **Delivery of world class Health, Safety & Environment performance**
- **Best in class delivery of planned and reactive maintenance**
- **100% adherence to contract specific KPI's performance**
- **Excellent financial performance of the cluster within the region**
- **Developing Mitie's supply chain and self-delivery capability**
- **Client communications and reporting**
- **Client / IFM relationships, staff development and welfare**
- **Energy & Technical performance**

**Main duties**
- **Manage sub-contractors whilst they conduct works on site.**
- **Ensure that all contractors are competent to deliver contracted works.**
- **Review RAMS submitted by sub-contractors ensuring correct relevant and safe for the task that is being undertaken.**
- **Perform initial task categorisation assessments**
- **Conduct pre-start meetings with sub-contractors**
- **Ensure that sub-contractor SSOW are in place and adhered to.**
- **Manage all required isolation with suitably trained Authorised Persons.**
- **Issue compliance paperwork to allow contractors to operate on client site safely to submitted RAMS.**
- **Ensure that all managed contractors are set to work correctly and safely, ensuring all areas of specific risks are reviewed.**
- **Maintain the contractor attendance board.**
- **Engage with local stakeholders of all works going on under your remit**
- **Ensure that all instructions are fully understood by the sub-contractors before works start.**
- **Continuous review of contractors whilst on site.**
- **Carry out periodic inspections of all contractors works within your demise, review and assure performance of their activity.**
- **Report incidents and near misses.**
- **Perform the duties of Working at Height Responsible Person.**
- **Manage team of Mitie site CSOs and Subcontractor Coordinator**
- **Conduct ongoing CSO refresher training**
- **Drive Operational excellence and meet KPI / SLA performance**
- **Proactively manage health and safety performance by undertaking regular safety walks and engagement with your team and associated sub-contractors**
- **Ensure legislative compliance in relation to Health and Safety for all activities**
- **To build excellent pro-active stakeholder relationships with SPS, key client business stakeholders & IFM**
- **Align a relationship with IFM colleagues to ensure a working ethic and Unitary Management**
- **Day to day supervision of the site IM Team including conduct, performance, attendance, and capability**
- **Lead the team by example, promoting values and development opportunities**
- **Responsible for verification and compliance auditing of all activities**
- **To understand and comply with company policies and procedures**
- **To comply with all Health and Safety policies and procedures**
- **To attend and fully participate in training and appraisal activities as required**
- **To undertake additional duties in line with capabilities as required**

**Person Specification**
- **Proven track record for managing Hard FM services in commercial/industrial properties**
- **Proven track record of managing sub-contractors**
- **Holds relevant professional, technical or management qualifications or experience**
- **Management experience with ability to lead large teams effectively**
- **Confidence to intervene and challenge.**
- **Ability to instruct and control contractors**
- **Excellent technical knowledge of M&E, building services and indust