Finance & Payroll Administrator (Pensions)

Brightwell is the primary service provider providing fiduciary management services, member services, operational and secretariat services to the £37bn BT Pension Scheme (BTPS), one of the largest private sector pension schemes in the UK with c.260,000 members. Brightwell also provides fiduciary management services to the defined benefit section of the EE Pension Scheme which has c.£1bn AUM and 8,000 members.

We are looking for a Finance & Payroll Administrator (Pensions) who will be responsible for maintaining the financial transactions of the general accounting processes within the area of pensions and to ensure that a professional and efficient administration payroll service is provided to members of pension schemes administered by Brightwell in accordance with service contracts and agreed administrative procedures.

**Main tasks & responsibilities**:

- Input of payments to accounting and banking systems
- Preparation and keying of journals
- Carrying out of ledger and bank reconciliations
- Reconciling and requesting scheme contributions
- Maintenance of various bank accounts in accordance with the client requirements and arrange funding as required
- Administration and reconciliation of member AVC investments
- Liaise with various 3rd parties
- Process members’ pension benefits based on their entitlements under the rules of the pension scheme and legislation.
- Update relevant pension administration databases and systems.
- Communicate pension payment information to members, both verbally and in writing, and to resolve member’s queries.
- Maintain systems to ensure accuracy of information and the corresponding correct pension payments.
- Document work processes and provide assistance to the other members of the Pension Administration teams.
- Provide and assist with “on-job” training to the Team, as required.
- Assist with one-off projects.
- Advise and liaise with external organisations/clients on pension adjustments, payments and communications.
- Undertake work in different teams within Pension Administration according to business need.
- Undertake specific additional roles, dependent upon the team on which they are working.

**Essential knowledge, skills & experience**:

- Experience in an accounts function, journals and reconciliations
- Experience within Pensions / and or Payroll Administration
- Customer Service objectives
- Strong interpersonal, communication (oral and written) and organisational skills
- Strong information technology experience and excellent knowledge of the Microsoft suite
- Strong customer care skills with the ability to communicate / interact at all levels within the organisation and external to the organisation
- Strong diagnostic, analytical and process skills
- A positive and professional attitude
- The ability to work to deadlines and manage workload appropriately

**Desirable knowledge, skills & experience**:

- AAT part qualified
- Exercise initiate, lateral thinking and flexibility with accuracy and attention to detail and propose practical, realistic recommendations
- Team player
- Experience in pension software products
- Strong Maths and English GCSE or equivalent qualification

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Life insurance
- On-site parking
- Referral programme

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chesterfield: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Chesterfield